https://community.ee.co.uk/t5/Broadband-Landline/Broadband/m-p/1375585#M91757 <P>Probably the BB has gone down. What EE BB plan do you have? Is it Full Fibre? If so, what do the lights on the ONT show?</P> Tue, 09 Apr 2024 10:37:33 GMT XRaySpeX 2024-04-09T10:37:33Z https://community.ee.co.uk/t5/Broadband-Landline/Broadband/m-p/1375546#M91748 <P>Hi, my hub has been flashing purple since yesterday. I have tried different leads and reset it however it still flashes purple. What can be the cause?</P> Tue, 09 Apr 2024 08:52:02 GMT https://community.ee.co.uk/t5/Broadband-Landline/Broadband/m-p/1375546#M91748 Jenny148 2024-04-09T08:52:02Z https://community.ee.co.uk/t5/Broadband-Landline/Broadband/m-p/1375550#M91749 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4346445">@Jenny148</a>&nbsp; &nbsp;without further information hard to say what the problem is.</P> <P>But have you reported a fault?</P> <P><A href="https://ee.co.uk/contact-ee/technical-support/broadband-landline" target="_blank" rel="noopener">https://ee.co.uk/contact-ee/technical-support/broadband-landline</A>&nbsp;</P> Tue, 09 Apr 2024 09:05:04 GMT https://community.ee.co.uk/t5/Broadband-Landline/Broadband/m-p/1375550#M91749 Mustrum 2024-04-09T09:05:04Z https://community.ee.co.uk/t5/Broadband-Landline/Broadband/m-p/1375585#M91757 <P>Probably the BB has gone down. What EE BB plan do you have? Is it Full Fibre? If so, what do the lights on the ONT show?</P> Tue, 09 Apr 2024 10:37:33 GMT https://community.ee.co.uk/t5/Broadband-Landline/Broadband/m-p/1375585#M91757 XRaySpeX 2024-04-09T10:37:33Z