topic Re: Broadband & landline contract come to an end in a month in Broadband & Landline

Broadband & landline contract come to an end in a month

Jonsey — Thu, 04 Apr 2024 12:21:04 GMT

Good afternoon

My FTTC braodband and landline with anytime calls to UK & mobile comes to an end in a months time.(2 year contract)

Being looking for new packages, what packages can EE offer me and at what price?

Thanks

Jonsey

Re: Broadband & landline contract come to an end in a month

Chris_B — Thu, 04 Apr 2024 12:41:36 GMT

@Jonsey Have a look at THIS or call customer services to see what can be offered. This public forum doesn’t know what’s available in your area to give you an answer.

Re: Broadband & landline contract come to an end in a month

Jonsey — Thu, 04 Apr 2024 12:51:55 GMT

Cheers, tried the link and it does not recognise my post code, good start.

I'll give custeomer services a ring on 150

Jonsey

Re: Broadband & landline contract come to an end in a month

XRaySpeX — Thu, 04 Apr 2024 12:54:06 GMT

These BB contracts don't just end, just the min. term expires. They are not fixed term contracts. After the min. term they just carry on at the non-discounted price on a rolling 14-days' notice basis until you explicitly migrate, cancel or upgrade.

Re: Broadband & landline contract come to an end in a month

Jonsey — Thu, 04 Apr 2024 13:04:29 GMT

Cheers

Just concerned that a lanline option wont be available for the phone, just broadband available and home phone via VOIP.

Even though the analouge landline is still available in our area. Plusnet and others dont offer a phone package anymore.

Jonsey

Re: Broadband & landline contract come to an end in a month

XRaySpeX — Thu, 04 Apr 2024 13:08:11 GMT

If you can get EE New BB you'll be able to get Digital Home Phone with it.

What does BT Wholesale Broadband Availability Checker estimate for your phone number? Post just the whole table and the line above it, blanking out your phone number. If it doesn't recognise your phone number or you don't have one, use the Address Checker.

Re: Broadband & landline contract come to an end in a month

Jonsey — Thu, 04 Apr 2024 13:19:34 GMT

Re: Broadband & landline contract come to an end in a month

XRaySpeX — Thu, 04 Apr 2024 13:25:17 GMT

You can't get EE New Full Fibre BB there. You have to stay on FTTC/VDSL.

Have you tried EE Broadband Deals to see which EE offers there?

Re: Broadband & landline contract come to an end in a month

Jonsey — Thu, 04 Apr 2024 13:36:50 GMT

I tried the link for the deals and i get this!

Re: Broadband & landline contract come to an end in a month

XRaySpeX — Thu, 04 Apr 2024 13:41:56 GMT

Works for me. Is that error directly on entering that page or after you enter your postcode? Try another browser.

Re: Broadband & landline contract come to an end in a month

Jonsey — Thu, 04 Apr 2024 13:44:46 GMT

It comes up straight away, I'll try internet explorer instaed of firefox

Re: Broadband & landline contract come to an end in a month

Jonsey — Thu, 04 Apr 2024 13:47:57 GMT

Tried MS Edge still the same, one to go

Re: Broadband & landline contract come to an end in a month

XRaySpeX — Thu, 04 Apr 2024 14:00:14 GMT

Mine worked with Chrome.

Re: Broadband & landline contract come to an end in a month

Jonsey — Thu, 04 Apr 2024 14:05:55 GMT

All three browsers get the same error.

I'll try diving into the Asus router and take away any filters

Jonsey

Re: Broadband & landline contract come to an end in a month

Jonsey — Thu, 04 Apr 2024 14:11:59 GMT

Given up, taken all filters off the Asus router and I still get the same error. 👿

Jonsey

Re: Broadband & landline contract come to an end in a month

Jonsey — Thu, 04 Apr 2024 14:17:55 GMT

I'll give EE a ring tomorrow on 150

Jonsey

Re: Broadband & landline contract come to an end in a month

Jonsey — Fri, 05 Apr 2024 20:53:55 GMT

Hello All

Got a new contract today off EE, lovely lady at the end of the line.

New 2 year contract for broadband and landline (Phone calls all inclusive) for a couple of quid less that's I'm paying before.

Not sure what happens when BT switches off the analouge telephone system though in the near future.

Ok for now

Jonsey

Re: Broadband & landline contract come to an end in a month

Storm500 — Fri, 05 Apr 2024 21:14:07 GMT

@Jonsey said “Not sure what happens when BT switches off the analouge telephone system though in the near future.”

Openreach put a stop sell on the PSTN, analogue telephones, in September 2023. So I would have expected your new contract to include the digital voice telephone service.

Re: Broadband & landline contract come to an end in a month

Jonsey — Sat, 06 Apr 2024 15:21:17 GMT

New Contract starts on Monday, I'll log in then and see what it says.

Jonsey

Re: Broadband & landline contract come to an end in a month

Storm500 — Sat, 06 Apr 2024 15:27:54 GMT

@Jonsey Did you have a confirmation email for your new contract it should give the details?