topic Cant setup Smart Wifi plus or setup Game Mode in Broadband & Landline https://community.ee.co.uk/t5/Broadband-Landline/Cant-setup-Smart-Wifi-plus-or-setup-Game-Mode/m-p/1371600#M91093 <P>I can't setup My Smart Wifi plus AP as it asks me to use the app when try to use the app it does not link to the right email and tells me "We can't load this information" it takes me back when the AP as been sat on my table since 23rd Dec 2023 and nothing as been fix or sorted also my ONT&nbsp; give me Red light On the LOS&nbsp; when ONT is rebooting.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="432924987_1124209442096006_6850231678598629819_n.jpg" style="width: 461px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/30696i152CA019D593EF9A/image-size/large?v=v2&amp;px=999" role="button" title="432924987_1124209442096006_6850231678598629819_n.jpg" alt="432924987_1124209442096006_6850231678598629819_n.jpg" /></span></P> Tue, 26 Mar 2024 13:12:09 GMT Profile closed 2024-03-26T13:12:09Z Cant setup Smart Wifi plus or setup Game Mode https://community.ee.co.uk/t5/Broadband-Landline/Cant-setup-Smart-Wifi-plus-or-setup-Game-Mode/m-p/1371600#M91093 <P>I can't setup My Smart Wifi plus AP as it asks me to use the app when try to use the app it does not link to the right email and tells me "We can't load this information" it takes me back when the AP as been sat on my table since 23rd Dec 2023 and nothing as been fix or sorted also my ONT&nbsp; give me Red light On the LOS&nbsp; when ONT is rebooting.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="432924987_1124209442096006_6850231678598629819_n.jpg" style="width: 461px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/30696i152CA019D593EF9A/image-size/large?v=v2&amp;px=999" role="button" title="432924987_1124209442096006_6850231678598629819_n.jpg" alt="432924987_1124209442096006_6850231678598629819_n.jpg" /></span></P> Tue, 26 Mar 2024 13:12:09 GMT https://community.ee.co.uk/t5/Broadband-Landline/Cant-setup-Smart-Wifi-plus-or-setup-Game-Mode/m-p/1371600#M91093 Profile closed 2024-03-26T13:12:09Z Re: Cant setup Smart Wifi plus or setup Game Mode https://community.ee.co.uk/t5/Broadband-Landline/Cant-setup-Smart-Wifi-plus-or-setup-Game-Mode/m-p/1372395#M91217 <P>When the ONT is re-syncing it is a Loss of Signal.</P> Thu, 28 Mar 2024 17:22:48 GMT https://community.ee.co.uk/t5/Broadband-Landline/Cant-setup-Smart-Wifi-plus-or-setup-Game-Mode/m-p/1372395#M91217 XRaySpeX 2024-03-28T17:22:48Z