topic Can't order 1.6 Gbps package with TV? in Broadband & Landline

Can't order 1.6 Gbps package with TV?

Ar5had07 — Mon, 25 Mar 2024 15:23:19 GMT

After years of waiting we finally have Fibre installed and when ordering either via the Web or Phone, we were told we can't order the 1.6 Gbps package with TV? Why or when will we be able to order the 1.6Gbps + TV? (I ended up ordering the 900Mbps package with TV)

Re: Can't order 1.6 Gbps package with TV?

Daniel-S — Mon, 25 Mar 2024 16:40:17 GMT

Hi @Ar5had07,

I'm sorry that we can't get you the TV with the 1.6 Gbps package. It's not available just yet but we are actively working on it.

Once they're available together, you can upgrade from the 900 Mbps package to the up to 1.6 Gbps package.

Thank you

Daniel-S