topic Wifi in Broadband & Landline

Wifi

Brandon50 — Fri, 22 Mar 2024 18:05:30 GMT

Been experiencing issues with WiFi it keep connecting and then disconnected me I have tried all basic fixes restarting WiFi and all that have been tried

Re: Wifi

Paddy-B — Sat, 23 Mar 2024 12:18:27 GMT

Hi @Brandon50,

Thank you for posting. I'm sorry you're expriancing issues with your WiFi connection. What EE Hub are you using? Most WiFi issue are down to congestion. When your WiFi disconnects, does the Hub restart?

Thanks,

Paddy

Re: Wifi

Mustrum — Sat, 23 Mar 2024 16:10:27 GMT

@Brandon50 Have you checked to make sure your app is the latest version?

Re: Wifi

Brandon50 — Sat, 23 Mar 2024 16:30:23 GMT

Yes I have

Re: Wifi

Brandon50 — Sat, 23 Mar 2024 16:31:23 GMT

Smarthub2 I got transferred from bt to ee