topic Re: New to EE in Broadband & Landline

New to EE

LeglessGhirl — Sat, 16 Mar 2024 16:49:51 GMT

I upgraded yesterday to EE broadband but on receiving direct debit instructions my name is wrong I was with BT so hopefully bills carry on getting paid as I’ve tried calling was told I’d get a call back yesterday but nothing went on to chat was told it was sorted and also told the wrong date of birth was sorted but it hasn’t been really frustrating

Re: New to EE

Katie_B — Sun, 17 Mar 2024 07:54:00 GMT

Hi @LeglessGhirl.

Thanks for coming here.

I am sorry to hear your name and D.O.B was incorrect.

If our team have updated this, it should reflect on your first bill.

Katie 🙂

Re: New to EE

LeglessGhirl — Mon, 18 Mar 2024 08:25:45 GMT

Ok thanks