topic Re: Cancel Broadband in Broadband & Landline

Cancel Broadband

Toni3001 — Sun, 17 Mar 2024 20:26:20 GMT

Does anyone please know how i get a cancellation form or is there such a thing? I have ordered broadband but need to cancel my order as I am actually about to move house and I have no access to a phone at the minute...(long story) so cannot call to sort it. Im panicking a bit as my equipment has turned up and the engineer is due to come at the end of the week.....

Re: Cancel Broadband

XRaySpeX — Sun, 17 Mar 2024 20:30:59 GMT

If your BB hasn't been installed yet you may cancel your order by phoning CS. Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.

Re: Cancel Broadband

Toni3001 — Sun, 17 Mar 2024 20:35:29 GMT

I would never have thought of that, thankyou! Ill do that tomorrow 🙂

Re: Cancel Broadband

XRaySpeX — Sun, 17 Mar 2024 20:37:03 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.