topic Re: Re: EE CEO refuses to email me in Broadband & Landline

Re: EE CEO refuses to email me

quintain — Sat, 20 Jan 2024 14:10:50 GMT

Is there a dedicated complaints contact procedure/number or email.

I refuse to sit for more than 30 mins when I dial 03301234150.

Mustrum — Sat, 20 Jan 2024 17:08:56 GMT

@quintain Why would you want to contact BT if your complain is with EE?

Have a look on the EE help page.

XRaySpeX — Sat, 20 Jan 2024 18:20:15 GMT

@quintain : You can make a formal complaint to EE & if you don't get satisfaction after 8 weeks you can take it to EE's ADR provider. See Complaints code of practice and here is the Complaints Form .