topic Re: EE Smart Hub & Smart Wi-Fi disc in Broadband & Landline

EE Smart Hub & Smart Wi-Fi disc

Profile closed — Mon, 11 Mar 2024 21:47:22 GMT

Due to being mis-sold a package, I originally ordered the 1.6gb Full Fibre and have already received a Smart Hub & Smart Wi-Fi disc.

I found out today that BT transfers aren’t allowed to have the top speed, it’s new contracts only.

So if I accept the 900mb will I need to return the Smart Wi-Fi disc, or can I still use it. Because when I try to re-order it tomorrow, I’m going to try and get the activation fee waived for the mis-selling of the product.

Re: EE Smart Hub & Smart Wi-Fi disc

XRaySpeX — Mon, 11 Mar 2024 22:25:28 GMT

The Smart WiFi Plus extender still works with EE 900 Meg FF.

Re: EE Smart Hub & Smart Wi-Fi disc

Profile closed — Mon, 11 Mar 2024 23:57:44 GMT

You mis-read the question, I understand it’ll work on the 900mb but the Smart Wi-Fi Disc as I call it isn’t included as part of the equipment, just the Smart Hub / Router.

Re: EE Smart Hub & Smart Wi-Fi disc

XRaySpeX — Tue, 12 Mar 2024 00:00:25 GMT

OK, well send it back then.