https://community.ee.co.uk/t5/Broadband-Landline/Multiple-accounts/m-p/1365020#M90311 <P>I moved from BT broadband months ago. I already had an EE mobile account. I *still* have separate accounts for each. I still can’t merge them. When is this going to be sorted????? I tried messaging through the app last night but as of your latest app update when I now try to access the app I’m repeatedly asked to set up PIN , Face ID etc and messaging now won’t load at all. This is all pretty dreadful IMO.&nbsp;</P> Wed, 06 Mar 2024 07:35:25 GMT prisonernumber6 2024-03-06T07:35:25Z https://community.ee.co.uk/t5/Broadband-Landline/Multiple-accounts/m-p/1365020#M90311 <P>I moved from BT broadband months ago. I already had an EE mobile account. I *still* have separate accounts for each. I still can’t merge them. When is this going to be sorted????? I tried messaging through the app last night but as of your latest app update when I now try to access the app I’m repeatedly asked to set up PIN , Face ID etc and messaging now won’t load at all. This is all pretty dreadful IMO.&nbsp;</P> Wed, 06 Mar 2024 07:35:25 GMT https://community.ee.co.uk/t5/Broadband-Landline/Multiple-accounts/m-p/1365020#M90311 prisonernumber6 2024-03-06T07:35:25Z https://community.ee.co.uk/t5/Broadband-Landline/Multiple-accounts/m-p/1365202#M90312 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3182811">@prisonernumber6</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>Are you able to access both of your accounts now, separately? Hopefully you'll be able to merge those accounts soon.</P> <P>Chris</P> Wed, 06 Mar 2024 15:37:26 GMT https://community.ee.co.uk/t5/Broadband-Landline/Multiple-accounts/m-p/1365202#M90312 Christopher_G 2024-03-06T15:37:26Z