topic Re: Cancelling EE broadband in Broadband & Landline

Cancelling EE broadband

YuukieRoxie — Fri, 01 Mar 2024 10:22:10 GMT

Can I cancel my broadband contract? I've been with EE for so long and I just can't afford to pay anymore. I know the price just keeps increasing. How can I do this and do I have to pay fees?

Re: Cancelling EE broadband

Mustrum — Fri, 01 Mar 2024 11:00:49 GMT

@YuukieRoxie the answer will depend if you are still in contract or not. However if you give the Brodband Care Team a call they will be able to tell you and if you have to pay or just give notice.

No one has account access on here.

https://ee.co.uk/contact-ee/account-billing/broadband-landline

Contact us about your broadband and landline

Call us

Monday to Friday, 8am to 9pm
Saturday and Sunday, 8am to 8pm

From your EE mobile

150

From any other phone

0330 123 1105

Calls are free from an EE number. Charges may apply if you call from another network.

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To make a text relay call using the Relay UK service, dial 18001 in front of the following number:

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Re: Cancelling EE broadband

XRaySpeX — Fri, 01 Mar 2024 12:53:16 GMT

@YuukieRoxie : To cancel your EE BB & Home Phone either:

If you no longer want any BB at your location, you phone EE on the Freephone no. (Opt 2) in my sig. and give 14 days notice OR
If you want to migrate your BB to another ISP other than VM or if you're moving to FTTP, you apply to them directly & they'll take care of everything bar your final EE bill.