topic Re: Can't make or receive calls on either landline or mobile (both BT/EE) in Broadband & Landline https://community.ee.co.uk/t5/Broadband-Landline/Can-t-make-or-receive-calls-on-either-landline-or-mobile-both-BT/m-p/1362143#M89939 <P>To be clear, imessage works fine. But I can't make or receive calls, and I can't get text messages from EE (or anyone else). WhatsApp is fine.</P> Mon, 26 Feb 2024 15:41:40 GMT DEnright1 2024-02-26T15:41:40Z Can't make or receive calls on either landline or mobile (both BT/EE) https://community.ee.co.uk/t5/Broadband-Landline/Can-t-make-or-receive-calls-on-either-landline-or-mobile-both-BT/m-p/1362050#M89930 <P>Since Friday - no calls in or out though wifi still works. Tech say they can't help because they can't verify the account by pin (because I can't get texts either - though imessage works on my iPhone 5s). Any suggestions?</P> Mon, 26 Feb 2024 12:54:22 GMT https://community.ee.co.uk/t5/Broadband-Landline/Can-t-make-or-receive-calls-on-either-landline-or-mobile-both-BT/m-p/1362050#M89930 DEnright1 2024-02-26T12:54:22Z Re: Can't make or receive calls on either landline or mobile (both BT/EE) https://community.ee.co.uk/t5/Broadband-Landline/Can-t-make-or-receive-calls-on-either-landline-or-mobile-both-BT/m-p/1362092#M89933 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1025579">@DEnright1</a>&nbsp; have you tried restarting the device ? iMessage uses data be that via Wi-Fi or cellular&nbsp;</P> Mon, 26 Feb 2024 13:59:59 GMT https://community.ee.co.uk/t5/Broadband-Landline/Can-t-make-or-receive-calls-on-either-landline-or-mobile-both-BT/m-p/1362092#M89933 Chris_B 2024-02-26T13:59:59Z Re: Can't make or receive calls on either landline or mobile (both BT/EE) https://community.ee.co.uk/t5/Broadband-Landline/Can-t-make-or-receive-calls-on-either-landline-or-mobile-both-BT/m-p/1362142#M89938 <P>Yes tried twice, no luck. Call failed with wifi.</P> Mon, 26 Feb 2024 15:40:28 GMT https://community.ee.co.uk/t5/Broadband-Landline/Can-t-make-or-receive-calls-on-either-landline-or-mobile-both-BT/m-p/1362142#M89938 DEnright1 2024-02-26T15:40:28Z Re: Can't make or receive calls on either landline or mobile (both BT/EE) https://community.ee.co.uk/t5/Broadband-Landline/Can-t-make-or-receive-calls-on-either-landline-or-mobile-both-BT/m-p/1362143#M89939 <P>To be clear, imessage works fine. But I can't make or receive calls, and I can't get text messages from EE (or anyone else). WhatsApp is fine.</P> Mon, 26 Feb 2024 15:41:40 GMT https://community.ee.co.uk/t5/Broadband-Landline/Can-t-make-or-receive-calls-on-either-landline-or-mobile-both-BT/m-p/1362143#M89939 DEnright1 2024-02-26T15:41:40Z Re: Can't make or receive calls on either landline or mobile (both BT/EE) https://community.ee.co.uk/t5/Broadband-Landline/Can-t-make-or-receive-calls-on-either-landline-or-mobile-both-BT/m-p/1362148#M89940 <P>You&nbsp;<SPAN>can't make or receive calls on what device?</SPAN></P> <P><SPAN>Are you using WhatsApp over WiFi?</SPAN></P> Mon, 26 Feb 2024 15:45:38 GMT https://community.ee.co.uk/t5/Broadband-Landline/Can-t-make-or-receive-calls-on-either-landline-or-mobile-both-BT/m-p/1362148#M89940 XRaySpeX 2024-02-26T15:45:38Z