topic Re: Digital Home phone number port in Broadband & Landline

Digital Home phone number port

juiceof2limes — Mon, 19 Feb 2024 11:54:30 GMT

Is EE Digital Home phone tied into your broadband account in as such, if you ported your number out to another VOIP provider, it would also cease your broadband as well? I know this was the case when with BT direct.

With the above question in mind, I note that Digitial Home Phone is offered as a "monthly rolling contract" so that would imply that you could stop this service, loose your number, without impacting your broadband contract. Certainly within my signed contract is states monthly however looking online at my account it has my broadband end date listed. I could argue that the signed contract is what is agreed etc.

The VOIP provider can retrieve numbers that have been released up to 30 days post cancellation.

I do not want to go down the migration route if it still ceases the FF line.

Re: Digital Home phone number port

XRaySpeX — Mon, 19 Feb 2024 13:37:17 GMT

It's only a 1-way tie. The Digital Home Phone is tied to your BB as it is carried over your BB & comes out the router but the BB isn't tied to the Digital Home Phone unlike the earlier copper landlines.

So you may port your no. to another provider w/out affecting your BB.

Re: Digital Home phone number port

juiceof2limes — Tue, 20 Feb 2024 07:27:21 GMT

Thanks @XRaySpeX that is good to know.