topic Re: Moving house and wanted to upgrade to new EE 900mb FTTP but told can't in Broadband & Landline

Moving house and wanted to upgrade to new EE 900mb FTTP but told can't

CraigR — Sat, 17 Feb 2024 18:18:59 GMT

Hi,

My partner and I are moving to a new house and as part of the move, wanted to bring our EE Broadband account with us and switch our old 76mb FTTC package to the 900mb FTTP package advertised on the website but told no and we can only switch to a legacy fibre package which has... 900mb!?

Apart from the totally confusing information about why (didn't understand it at all) I can't find any information on these legacy packages and what ones are available? Nor can I work out if it is FTTP.

Does anyone have a link to the legacy packages?

Thanks

Re: Moving house and wanted to upgrade to new EE 900mb FTTP but told can't

XRaySpeX — Sat, 17 Feb 2024 18:27:37 GMT

Any BB above 330 Meg will be FTTP.

EE no longer publish the legacy packages but you'll find them listed on p4/5 of EE Home Price Guide .

What does BT Wholesale Broadband Availability Checker estimate for your phone number? Post just the whole table and the line above it, blanking out your phone number. If it doesn't recognise your phone number or you don't have one, use the Address Checker.

Re: Moving house and wanted to upgrade to new EE 900mb FTTP but told can't

CraigR — Sat, 17 Feb 2024 18:41:33 GMT

Fab, thanks, that's opened up some useful information!

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Re: Moving house and wanted to upgrade to new EE 900mb FTTP but told can't

XRaySpeX — Sat, 17 Feb 2024 18:51:18 GMT

That just confirms you can get FTTP up to 1000 Meg there as well as all the other variants of BB.

Re: Moving house and wanted to upgrade to new EE 900mb FTTP but told can't

CraigR — Sat, 17 Feb 2024 18:47:29 GMT

Ok. Thanks