topic Blink module saying wrong password smart hub plus in Broadband & Landline

Blink module saying wrong password smart hub plus

leearchertog — Fri, 16 Feb 2024 19:02:05 GMT

Hi, so I plugged the new router in today, connected phone, alexa and imac but for 2 hours I couldnt get the blink module to work, it kept saying wrong wifi password

Did some searching and saw they dont like wifi 6 so turned it to 5.

turned of 5ghz and only had 2.4. did power off etc

still wont work

so for now the BT router is back on.

annoying to say the least, any ideas how to get the blink to work cheers

Re: Blink module saying wrong password smart hub plus

Mustrum — Fri, 16 Feb 2024 20:15:29 GMT

@leearchertog it sounds like you have tried all the obvious steps. Not sure which router you have, but some - if not all - also have WiFi mode option which could also be worth trying - on the 2.5Ghz band.

Another less than elegant option, but one that allows you to keep WiFi 6 for your newer devices - is to get a cheap 2.4 WiFi extender and connect your blink via that. It worked for my son's outdoor lighting. And you can always send it back if it does not work.

HTH

Re: Blink module saying wrong password smart hub plus

leearchertog — Sat, 17 Feb 2024 10:26:54 GMT

Thats a really good idea. Thankyou

Its the smart hub plus, the options were channel, 2.4ghz- 5ghz and wifi 6, 6 compatible and 5.

As soon as the bt hub went on it worked and that is switched to 2.4 and 5ghz. But obviously the blink like it.

If i could turn firewall off on the smart hub it might work but cant see how, it will port forward but Ive no idea how to do that.

I will look into the 2.4 extender though thankyou.

Re: Blink module saying wrong password smart hub plus

richarddoyle218 — Tue, 23 Apr 2024 19:08:59 GMT

Hi Learchertog, I am having the same problem. Did you manage to get this sorted out and if so, how?

Very Much Appreciated.

Re: Blink module saying wrong password smart hub plus

-SRB- — Tue, 23 Apr 2024 19:58:27 GMT

The blink module only uses 2.4ghz, it won't work on the others. If you own the BT hub and can keep it, you could switch off DHCP, give it a new fixed address on your network and use it as a 2.4 access point for the blink module. Just plug the hubs up Lan to Lan.

Re: Blink module saying wrong password smart hub plus

richarddoyle218 — Wed, 24 Apr 2024 07:14:56 GMT

Many thanks SRB, unfortunately I have to send the BT hub back but I managed to get it working on EE by setting the sync module up at the furthest point from the router in the house. I'm not sure why that works and it took quite a few attempts....fingers crossed it stays online!

Re: Blink module saying wrong password smart hub plus

-SRB- — Wed, 24 Apr 2024 08:03:32 GMT

Glad you got it sorted, 2.4 travels further, I wonder was the signal being "swamped" by being too close to the hub. One camera on my system kept showing occasional drops in wifi connection yet it's the one on the outside wall of the room with the hub inside. I put a 2.4 access point in the attic and although much further away it solved the issue. I always thought it was interference from other wifi users, but perhaps it was just too clise to the hub....

Re: Blink module saying wrong password smart hub plus

leearchertog — Wed, 24 Apr 2024 08:28:40 GMT

i sent back the EE router, its odd having to have more hardware for it to work so kept the BT router. Not the best solution at all.

Re: Blink module saying wrong password smart hub plus

leearchertog — Wed, 24 Apr 2024 08:30:55 GMT

i sent back the EE router and stuck with the BT, speeds are still same so didnt see the point installing new hardware for a router that should work

Re: Blink module saying wrong password smart hub plus

-SRB- — Wed, 24 Apr 2024 08:35:04 GMT

I was happy enough to stay with my BT hub too, "it all just works". Though I don't have DV or the 1.6 connection, for those who do, it's a different story.

Re: Blink module saying wrong password smart hub plus

leearchertog — Wed, 24 Apr 2024 08:36:42 GMT

No idea what that is lol. Its crazy that they say the new EE hub was an upgrade but wasnt fit for use.

Re: Blink module saying wrong password smart hub plus

wintercityghost — Tue, 07 May 2024 13:25:30 GMT

I'm unfortunately having this issue too - It was fine with my old hub but this new upgraded one doesn't play ball

Re: Blink module saying wrong password smart hub plus

richarddoyle218 — Thu, 16 May 2024 16:08:45 GMT

Further to my previous message I am unable to add a new camera despite the camera firmware having been updated on my mother's system. It seems it will only work with previous cameras registered on my profile. Perhaps Blink will eventually need to bring out a camera that works with wifi 6 out of the box.

Re: Blink module saying wrong password smart hub plus

leearchertog — Fri, 17 May 2024 07:55:59 GMT

Or EE need to stop thinking we all use the top end latest tech lol

Re: Blink module saying wrong password smart hub plus

Jclark444 — Fri, 17 May 2024 11:30:57 GMT

post to im having the same problem as every one else new ee router does not like blink sync module help please