Linking New EE Broadband Account to Old EE Phone Account

knibbzy — Tue, 13 Feb 2024 11:54:00 GMT

Hello,

I'm trying to link my Broadband and Phone accounts, so I can view everything under one account and also take advantage of the free unlimited data add-on.

Unfortunately at the moment, the phones and broadband contract each have their own account and I'm unable to link them online, as I receive the below message;

----------------------------------------------------

Looks like you’ve linked already

Your EE products are linked to another online account. You’ll need to log in to that account to manage them.

----------------------------------------------------

Is anyone able to shed any light on what steps I need to take?

Thanks in advance.

Re: Linking New EE Broadband Account to Old EE Phone Account

Paddy-B — Tue, 13 Feb 2024 15:26:02 GMT

Hi @knibbzy,

Thank you for posting. I'm sorry you're having problems linking your Broadband and phone accounts. The quickest way to get this fixed is by giving EE a call on 0330 123 1105. You can also call EE by ringing 150 on your EE Mobile.

Thanks,

Paddy

topic Re: Linking New EE Broadband Account to Old EE Phone Account in Broadband & Landline

Linking New EE Broadband Account to Old EE Phone Account

Looks like you’ve linked already

Re: Linking New EE Broadband Account to Old EE Phone Account