topic Stuck Open Order. in Broadband & Landline

Stuck Open Order.

PSHRUBB21 — Mon, 12 Feb 2024 12:21:23 GMT

Stuck open order since last week i have already contacted EE about 5 times it's like chatting to school children that does't understand or does't know how to fix this issue i have no idea why EE system has generated a home move from my current address to my current address which is strange.

Thanks

Paul

Re: Stuck Open Order.

Neil-O — Mon, 12 Feb 2024 12:21:43 GMT

Hi, @PSHRUBB21 I'll send you a private message so you can get in touch with your details and we'll be happy to get that looked into.

Thanks

Neil

Re: Stuck Open Order.

PSHRUBB21 — Mon, 12 Feb 2024 15:18:49 GMT

Hello Neil i have replied back to your inbox

Paul

Re: Stuck Open Order.

Paddy-B — Mon, 12 Feb 2024 17:13:36 GMT

Hi @PSHRUBB21,

Thank you, the team will look into this and contact you directly.

Thanks,

Paddy