topic Re: Digital home phone in Broadband & Landline

Digital home phone

Graham-58 — Fri, 09 Feb 2024 14:58:40 GMT

I've just set up an ee smart hub plus, which is working fine with all of my appliances. I have a phone adapter, also provided, but I would prefer to buy a new digital cordless phone to connect directly to the system. Can I buy any digital phone or does it need to be a specific type? And does it just connect to the hub or do I have to use the adaptor?

Re: Digital home phone

Storm500 — Fri, 09 Feb 2024 19:03:41 GMT

There are only 2 DECT phones that connect to the base unit in the EE Smart Hub:

bt-advanced-digital-home-phone-with-alexa-built-in

bt-essential-digital-home-phone

You can register other DECT handsets but they will have only basic functions

Re: Digital home phone

XRaySpeX — Fri, 09 Feb 2024 20:50:05 GMT

@Storm500 : What DECT phones can be connected to the supplied adapter? I understood that any DECT phone could.

Re: Digital home phone

Storm500 — Fri, 09 Feb 2024 21:06:42 GMT

@XRaySpeX Yes any DECT base station or wired phone can be connected to the phone socket in the hub or the DV adaptor and work as they did before.

But I wasn’t as clear as I could have been. Over on the BT community some people have reset their existing standard DECT handset and paired it directly with the DECT base in the BT SH2. You can make and receive calls but the advanced features don’t work. Eg you can’t access the contacts held in the SH2 only contacts held in the individual handset.

Re: Digital home phone

XRaySpeX — Fri, 09 Feb 2024 21:44:56 GMT

@Storm500 : So, just to be clear, the SH+'s phone socket & the DV adapter's socket are the same spec as the traditional BT phone socket & you can plug any DECT base station into them? That implies that it's a traditional analogue phone signal passing over them?

Are the 2 DECT phones you mention in your post of 07:03 PM slave DECTs that talk over GAP to a DECT base station within the router?

So it's really a matter of either:

Plugging a DECT base station, of which there are millions of models, into the router or adapter phone socket & connecting multi slave handsets to the base over GAP, OR
Connecting a DECT slave handset, of which there only seem to be 2 compatible suppliers in UK, BT & Yealink to get full functionality, to the base in the router over GAP.

When the time comes I would only choose 1. & use my existing Panasonic DECT phones to have complete control of their functionality, like contacts & callers, intercom, ansaphone, SMS ...

Re: Digital home phone

Storm500 — Fri, 09 Feb 2024 22:31:05 GMT

@XRaySpeX In reply to you questions above:

“So, just to be clear, the SH+'s phone socket & the DV adapter's socket are the same spec as the traditional BT phone socket & you can plug any DECT base station into them? That implies that it's a traditional analogue phone signal passing over them?” —— YES

“Are the 2 DECT phones you mention in your post of 07:03 PM slave DECTs that talk over GAP to a DECT base station within the router?” —— YES

“So it's really a matter of either:

Plugging a DECT base station, of which there are millions of models, into the router or adapter phone socket & connecting multi slave handsets to the base over GAP, —— YES
Connecting a DECT slave handset, of which there only seem to be 2 compatible suppliers in UK, BT & Yealink to get full functionality, to the base in the router over GAP.” —— YES, But the 2 BT phones I provided links to are for residential BT Digital Voice, where as the Yealink is for business BT Cloud Voice. They are 2 different VOIP systems and work differently. Eg Digital Voice has to be used with the BT/EE hubs but Cloud Voice can be used with any router.

Re: Digital home phone

XRaySpeX — Fri, 09 Feb 2024 22:36:54 GMT

Thanks, @Storm500

Re: Digital home phone

DDickie — Thu, 16 May 2024 09:00:55 GMT

I’ve recently been through this process myself.

EE can send you the appropriate handset. It pairs directly to the Smart Hub Plus.

A useful facility is that you can set it to transfer unanswered calls to your mobile.