topic Re: Smart Router Vs Smart Hub Plus in Broadband & Landline

Smart Router Vs Smart Hub Plus

CRKF63 — Fri, 09 Feb 2024 10:41:04 GMT

Hi all

recently upgraded to full fibre 900.
I was expecting the smart hub plus but received smart router. I’m wondering if there is any difference at all?

also when should I expect my speeds to improve? Ordered 900mbps but currently averaging 275 in the first 24 hours

Thanks

Re: Smart Router Vs Smart Hub Plus

XRaySpeX — Fri, 09 Feb 2024 10:46:59 GMT

Main diff is SH+ supports WiFi-6, SR WiFi-5.

SH+ has many features dumbed out or only configurable by EE app.

Re: Smart Router Vs Smart Hub Plus

CRKF63 — Fri, 09 Feb 2024 10:56:43 GMT

Thanks. So should I go back to EE and ask for smart hub plus to be sent?

Re: Smart Router Vs Smart Hub Plus

XRaySpeX — Fri, 09 Feb 2024 11:11:35 GMT

If that's what your contract says.

Re: Smart Router Vs Smart Hub Plus

craigsbits — Tue, 21 May 2024 18:11:07 GMT

Usually you get what you paid for straight away. Your measuring device phone tv etc. is probably the limiting factor. A good check is to do multiple speed test at same time. Especially if you have a wired pc. Your question about the hub is interesting. Smart hub plus is what they tell you you will get and smart hub 2 is what they actually post to you - hope you sent it back.