topic Re: Moving from BT to EE changed our landline number - how to get it back? in Broadband & Landline

Re: Moving from BT to EE changed our landline number - how to get it back?

Jones83 — Thu, 08 Feb 2024 21:26:50 GMT

Hi,

I was wondering if you were able to let me know how to try and get our old land line back too…I was told once the old number was released we can request it back but no guarantee. But I’m not sure how to try and get it back.

thank you.

Kate 😊

Re: Re: Moving from BT to EE changed our landline number - how to get it back?

XRaySpeX — Fri, 09 Feb 2024 02:49:28 GMT

@Jones83 : Did you have an ordinary copper analogue landline? If so, these are no longer being supplied with the switch to digital landlines by 2025. So even if you got the no. back it have to be Digital Voice (DV) & with EE you would need to have BB with them as well as they don't supply landline only.

Re: Re: Moving from BT to EE changed our landline number - how to get it back?

Storm500 — Fri, 09 Feb 2024 20:04:07 GMT

@Jones83 Phone EE and ask for a renumber to your old number.