topic Re: Synology Issues - again in Broadband & Landline

Synology Issues - again

Arcadash — Wed, 07 Feb 2024 18:07:31 GMT

Hoping for a bit of assistance. Have been sent a new EE router. The old BT router allowed my Synology to set the port forwarding rules perfectly.

Like others, I am unable to get port 80 set on the router to access a small web page over the net.

I can configure the management port on the Synology and Router as nnnn and it tests OK

Trying to set port 80, fails. UPnP is set to ON, but it doesn't seem to work.

So what is the name of the router I should be searching for as it doesn't appear in the Synology list.

Re: Synology Issues - again

Mustrum — Wed, 07 Feb 2024 19:21:18 GMT

@Arcadash what is it you are trying to do?

Rather than port forward have you tried QUICKCONNECT?

https://kb.synology.com/en-uk/DSM/tutorial/Quick_Start_External_Access

Re: Synology Issues - again

Arcadash — Fri, 09 Feb 2024 09:25:32 GMT

Trying to get access to a simple Web page using WEBSTATION.

I use Quick Connect and Photos fine, but seting External Access through port 80 won't work. Cannot set it.

The website is accessible within my network but not outside of it.

I need http://www,mysite.synology.me/ to render from anywhere

On the BT Hub2 it was working. This new hub is nowhere near as good as the old one.

Re: Synology Issues - again

Mustrum — Fri, 09 Feb 2024 11:20:31 GMT

@Arcadash which router do you have, and are you trying to configure it with the EE App, via a web browser or your synology device?

Re: Synology Issues - again

Arcadash — Fri, 09 Feb 2024 11:50:07 GMT

Router is the latest EE one.

Tried setting Port Fwd directly on the router via a browser, as instructed.

Tried setting it through the Synology but the no "NPnP devices found" message comes up. However NPnP is set to "on" in the router.

Re: Synology Issues - again

XRaySpeX — Fri, 09 Feb 2024 18:03:20 GMT

Does it have a name? On a label or the box it came in? Else post a pix.

Re: Synology Issues - again

Arcadash — Sat, 10 Feb 2024 10:03:32 GMT

SMART HUB PLUS is on the documentation

Re: Synology Issues - again

daz_2000 — Sat, 05 Oct 2024 18:51:08 GMT

Hey @Arcadash , did you get this resolved? I've just moved from BT home hub to EE router and not getting external access, have done manual port forwarding on the EE router.

Re: Synology Issues - again

arj7 — Mon, 14 Oct 2024 19:41:00 GMT

Did you get this sorted I am having this issue now

Re: Synology Issues - again

daz_2000 — Mon, 30 Dec 2024 23:08:15 GMT

@Arcadash @arj7 I've not solved this issue, have you?

Re: Synology Issues - again

Mustrum — Mon, 30 Dec 2024 23:19:35 GMT

@daz_2000 what router do you have? And what have you done so far?

The Smart Hub plus does have issues with UPNP, but manualy settings ports should work.