https://community.ee.co.uk/t5/Broadband-Landline/New-router-issue-cant-connect-my-marshall-voice-speaker/m-p/1355180#M88932 hi,<BR />it is a BT smarthub Mon, 05 Feb 2024 18:16:07 GMT Joewalker 2024-02-05T18:16:07Z https://community.ee.co.uk/t5/Broadband-Landline/New-router-issue-cant-connect-my-marshall-voice-speaker/m-p/1355072#M88929 <HR /><P>&nbsp;</P><P>&nbsp;</P> Mon, 05 Feb 2024 14:32:08 GMT https://community.ee.co.uk/t5/Broadband-Landline/New-router-issue-cant-connect-my-marshall-voice-speaker/m-p/1355072#M88929 Joewalker 2024-02-05T14:32:08Z https://community.ee.co.uk/t5/Broadband-Landline/New-router-issue-cant-connect-my-marshall-voice-speaker/m-p/1355176#M88930 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4262642">@Joewalker</a>&nbsp;: Which router is it?</P> Mon, 05 Feb 2024 18:07:00 GMT https://community.ee.co.uk/t5/Broadband-Landline/New-router-issue-cant-connect-my-marshall-voice-speaker/m-p/1355176#M88930 XRaySpeX 2024-02-05T18:07:00Z https://community.ee.co.uk/t5/Broadband-Landline/New-router-issue-cant-connect-my-marshall-voice-speaker/m-p/1355180#M88932 hi,<BR />it is a BT smarthub Mon, 05 Feb 2024 18:16:07 GMT https://community.ee.co.uk/t5/Broadband-Landline/New-router-issue-cant-connect-my-marshall-voice-speaker/m-p/1355180#M88932 Joewalker 2024-02-05T18:16:07Z https://community.ee.co.uk/t5/Broadband-Landline/New-router-issue-cant-connect-my-marshall-voice-speaker/m-p/1355184#M88933 <P>Oh, are you getting BB from BT?</P> <P><SPAN>If your router has the choice between 2.4 &amp; 5 GHz WiFi bands connect the device to the 2.4 GHz SSID. If it doesn't temporarily disable the 5 GHz band.</SPAN></P> Mon, 05 Feb 2024 18:24:03 GMT https://community.ee.co.uk/t5/Broadband-Landline/New-router-issue-cant-connect-my-marshall-voice-speaker/m-p/1355184#M88933 XRaySpeX 2024-02-05T18:24:03Z https://community.ee.co.uk/t5/Broadband-Landline/New-router-issue-cant-connect-my-marshall-voice-speaker/m-p/1355190#M88934 its EE BT yes Mon, 05 Feb 2024 18:23:07 GMT https://community.ee.co.uk/t5/Broadband-Landline/New-router-issue-cant-connect-my-marshall-voice-speaker/m-p/1355190#M88934 Joewalker 2024-02-05T18:23:07Z https://community.ee.co.uk/t5/Broadband-Landline/New-router-issue-cant-connect-my-marshall-voice-speaker/m-p/1355194#M88936 <P>No, EE &amp; BT are separate ISPs with their own systems, products &amp; prices. Sounds like you should be enquiring of the BT Community.</P> Mon, 05 Feb 2024 18:28:13 GMT https://community.ee.co.uk/t5/Broadband-Landline/New-router-issue-cant-connect-my-marshall-voice-speaker/m-p/1355194#M88936 XRaySpeX 2024-02-05T18:28:13Z https://community.ee.co.uk/t5/Broadband-Landline/New-router-issue-cant-connect-my-marshall-voice-speaker/m-p/1355195#M88937 ok<BR />thanks Mon, 05 Feb 2024 18:30:07 GMT https://community.ee.co.uk/t5/Broadband-Landline/New-router-issue-cant-connect-my-marshall-voice-speaker/m-p/1355195#M88937 Joewalker 2024-02-05T18:30:07Z https://community.ee.co.uk/t5/Broadband-Landline/New-router-issue-cant-connect-my-marshall-voice-speaker/m-p/1355197#M88938 <P>Did you see my suggestion of connecting to the 2.4GHz WiFi band?</P> Mon, 05 Feb 2024 18:35:09 GMT https://community.ee.co.uk/t5/Broadband-Landline/New-router-issue-cant-connect-my-marshall-voice-speaker/m-p/1355197#M88938 XRaySpeX 2024-02-05T18:35:09Z https://community.ee.co.uk/t5/Broadband-Landline/New-router-issue-cant-connect-my-marshall-voice-speaker/m-p/1355214#M88943 <P>Hi all,</P><P>My smart speak cannot connect to my new router.any ideas Thanks in advance</P> Mon, 05 Feb 2024 20:12:41 GMT https://community.ee.co.uk/t5/Broadband-Landline/New-router-issue-cant-connect-my-marshall-voice-speaker/m-p/1355214#M88943 Joewalker 2024-02-05T20:12:41Z