https://community.ee.co.uk/t5/Broadband-Landline/Do-i-need-an-engineer-to-fit-the-hub/m-p/1354587#M88854 <P>You don't need an eng. to install the router. You do it yourself. It comes with a Set-up Guide. However if you've ordered Full Fibre (FTTP) you'll need an eng. to lay the fibre to your house if not already there &amp; install the ONT modem needed.</P> Sat, 03 Feb 2024 11:53:34 GMT XRaySpeX 2024-02-03T11:53:34Z https://community.ee.co.uk/t5/Broadband-Landline/Do-i-need-an-engineer-to-fit-the-hub/m-p/1354584#M88853 <P>My new hub arrived. Ive switched from virgin media.</P><P>It seems so silly that i have to wait for an engineer to fit it. Is there something "special" they need to do... is it not just a case of switching the hubs over? I can do that myself</P><P>&nbsp;</P><P>&nbsp;</P> Sat, 03 Feb 2024 11:15:49 GMT https://community.ee.co.uk/t5/Broadband-Landline/Do-i-need-an-engineer-to-fit-the-hub/m-p/1354584#M88853 Stephanizzle 2024-02-03T11:15:49Z https://community.ee.co.uk/t5/Broadband-Landline/Do-i-need-an-engineer-to-fit-the-hub/m-p/1354587#M88854 <P>You don't need an eng. to install the router. You do it yourself. It comes with a Set-up Guide. However if you've ordered Full Fibre (FTTP) you'll need an eng. to lay the fibre to your house if not already there &amp; install the ONT modem needed.</P> Sat, 03 Feb 2024 11:53:34 GMT https://community.ee.co.uk/t5/Broadband-Landline/Do-i-need-an-engineer-to-fit-the-hub/m-p/1354587#M88854 XRaySpeX 2024-02-03T11:53:34Z