topic Re: When does my contract end in Broadband & Landline

Re: When does my contract end

Budersack — Fri, 02 Feb 2024 08:57:15 GMT

Hello,

I can't seem to find these options listed anywhere? Has the website been updated? Does anyone know how to find out when your contract ends?

Cheers

🙂

Re: Re: When does my contract end

Leanne_T — Fri, 02 Feb 2024 09:17:39 GMT

Hi @Budersack

Do you have a mobile or home broadband contract?

Leanne 🙂

Re: Re: When does my contract end

Budersack — Fri, 02 Feb 2024 09:50:42 GMT

Hi @Leanne_T ,

Broadband contract.

🙂

Re: Re: When does my contract end

Leanne_T — Fri, 02 Feb 2024 10:13:14 GMT

Hi @Budersack

The end date for broadband accounts would not show in the EE account. The contract details would be on the welcome email or you would need to call us and the team will check this for you 🙂

Leanne.

Re: Re: When does my contract end

Budersack — Fri, 02 Feb 2024 10:16:25 GMT

Hi @Leanne_T thank you very much.

Will have a look.

Cheers

Re: Re: When does my contract end

Leanne_T — Fri, 02 Feb 2024 10:22:15 GMT

No problem @Budersack

Leanne 🙂

Re: Re: When does my contract end

Kasul — Fri, 02 Feb 2024 15:16:58 GMT

Why is the contract end date not listing online. Long wait on phone just to find out a simple answer

Re: Re: When does my contract end

Leanne_T — Fri, 02 Feb 2024 15:22:07 GMT

Hi @Kasul

Do you have a broadband account?

If so, this will show on the welcome email 🙂

Leanne.