topic Re: Switch to EE Broadband and save £20 a month on mobile. in Broadband & Landline

Switch to EE Broadband and save £20 a month on mobile.

Cameron1975me — Fri, 26 Jan 2024 02:36:15 GMT

I’m an EE mobile and broadband customer, EE customer services seem to be struggling to get both my accounts to link. Have phoned multiple times but still it doesn’t seem to have been actioned.

This means I can’t see the new “unlock unlimited data savings” SIM cards, anyone any idea how to get my accounts linked? Seems crazy that it’s this difficult to do?

Any advice much appreciated 🙂

Re: Switch to EE Broadband and save £20 a month on mobile.

Chris_B — Fri, 26 Jan 2024 07:25:47 GMT

@Cameron1975me Have you tried linking them yourself ? It’s how I didn’t mine although it was a few years ago now.

Re: Switch to EE Broadband and save £20 a month on mobile.

HenryTudor8 — Fri, 26 Jan 2024 12:11:18 GMT

If you have an EE shop nearby they can do it for you.

Re: Switch to EE Broadband and save £20 a month on mobile.

Cameron1975me — Tue, 30 Jan 2024 16:46:05 GMT

Thanks for your reply Chris_B,

yeah I have tried many times, I either get one of 2 results.....

super frustrating.

😞

Re: Switch to EE Broadband and save £20 a month on mobile.

Cameron1975me — Tue, 30 Jan 2024 16:47:00 GMT

Thanks HenryTudor8,

Just went to my local store in Hove with same result.....he gets same error.

Re: Switch to EE Broadband and save £20 a month on mobile.

HenryTudor8 — Tue, 30 Jan 2024 16:50:31 GMT

Seems to be their system error then.