https://community.ee.co.uk/t5/Broadband-Landline/poor-customer-service/m-p/1350161#M88348 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/753171">@lulu51</a>&nbsp;</P> <P>You can make a complain here;</P> <P><A href="https://ee.co.uk/contact-ee/complaint" target="_blank">https://ee.co.uk/contact-ee/complaint</A></P> <P>Thanks&nbsp;</P> Mon, 22 Jan 2024 16:44:04 GMT Northerner 2024-01-22T16:44:04Z https://community.ee.co.uk/t5/Broadband-Landline/poor-customer-service/m-p/1350119#M88346 <P>on hold for total of 25 mins, passed through security three times to finally speak to a person who put me hold again after repeatedly saying he would get me a discount on renewing broadband if i had mobiles included, and came back with an inflated cost p/m. He seemed very fixated on this point. He was advised several times that i received a quote already, once he realised he wasnt going to get an overpriced sale he just hung up.&nbsp; Your team need call auditing to avoid his appalling practice.&nbsp;<BR /><BR />NB i really dont want to listen to an hour of house music one, never mind twice! its annoying and not in any way relaxing.&nbsp;&nbsp;</P> Mon, 22 Jan 2024 15:09:28 GMT https://community.ee.co.uk/t5/Broadband-Landline/poor-customer-service/m-p/1350119#M88346 lulu51 2024-01-22T15:09:28Z https://community.ee.co.uk/t5/Broadband-Landline/poor-customer-service/m-p/1350161#M88348 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/753171">@lulu51</a>&nbsp;</P> <P>You can make a complain here;</P> <P><A href="https://ee.co.uk/contact-ee/complaint" target="_blank">https://ee.co.uk/contact-ee/complaint</A></P> <P>Thanks&nbsp;</P> Mon, 22 Jan 2024 16:44:04 GMT https://community.ee.co.uk/t5/Broadband-Landline/poor-customer-service/m-p/1350161#M88348 Northerner 2024-01-22T16:44:04Z