topic Re: EE SMARTHUB PLUS SIGNAL? in Broadband & Landline

EE SMARTHUB PLUS SIGNAL?

Eastie19 — Sun, 14 Jan 2024 09:44:49 GMT

Hi , we’ve signed up for the new EE smart hub plus next week with EE TV box and mini box too , we are switching from Bt hub with full fibre speed of 145 and we’re using sky stream boxes which all worked fine on the Bt hub .

can we expect the signal on the new EE smart hub plus to be as strong as the Bt fib full fibre signal was ?

Tv boxes are about 8m from router .

Re: EE SMARTHUB PLUS SIGNAL?

Chris_B — Sun, 14 Jan 2024 09:46:45 GMT

@Eastie19 It should be if not better. but you’re asking a question that can not really be answered until you try it.

Re: EE SMARTHUB PLUS SIGNAL?

Eastie19 — Sun, 14 Jan 2024 09:53:26 GMT

The boxes and switchover in jan 24th , although I was led to believe there would be no cancellation charge as switching from BT I’ve received a text saying we will be charged £33 for the early cancellation as contract ends in 5 weeks ?

Re: EE SMARTHUB PLUS SIGNAL?

Schockwave — Sun, 14 Jan 2024 13:00:30 GMT

@Eastie19 , you will have to discuss this with BT, they should be able to take a look at this for you and let you know, or ring EE customer service and ask them.