https://community.ee.co.uk/t5/Broadband-Landline/Smart-WiFi-Plus-Bug-No-internet-via-extender-after-power-failure/m-p/1346724#M87869 <P>Ok so my move from BT to EE hasn't gone well (I'll do both post about that). but here's a very horrible bug with the EE SmartHub plus and Smart WiFi extenders (and I can reproduce it at well, but support don't give a dam and aren't interested)</P><P>Setup : Smarthub Plus and 3 smart wifi plus extenders</P><P>The bug : You suffer a power failure (often happens on reboot as well but power outage is repeatably) Hub and extenders come online and all lights are solid Aqua. &nbsp; You connect via Wifi to the hub everything works. &nbsp; Move into range of an extender, wifi device will connect but you get no routing of internet traffic at all. &nbsp; I can see in my wifi mapping app they are all there and broadcasting and can see the hidden backhaul channel is up as well.</P><P>Workaround : restart each extender in turn and bingo they will work as they should.</P><P>Hopefully this will help a few people. &nbsp;</P> Fri, 12 Jan 2024 16:22:59 GMT F8talfury 2024-01-12T16:22:59Z https://community.ee.co.uk/t5/Broadband-Landline/Smart-WiFi-Plus-Bug-No-internet-via-extender-after-power-failure/m-p/1346724#M87869 <P>Ok so my move from BT to EE hasn't gone well (I'll do both post about that). but here's a very horrible bug with the EE SmartHub plus and Smart WiFi extenders (and I can reproduce it at well, but support don't give a dam and aren't interested)</P><P>Setup : Smarthub Plus and 3 smart wifi plus extenders</P><P>The bug : You suffer a power failure (often happens on reboot as well but power outage is repeatably) Hub and extenders come online and all lights are solid Aqua. &nbsp; You connect via Wifi to the hub everything works. &nbsp; Move into range of an extender, wifi device will connect but you get no routing of internet traffic at all. &nbsp; I can see in my wifi mapping app they are all there and broadcasting and can see the hidden backhaul channel is up as well.</P><P>Workaround : restart each extender in turn and bingo they will work as they should.</P><P>Hopefully this will help a few people. &nbsp;</P> Fri, 12 Jan 2024 16:22:59 GMT https://community.ee.co.uk/t5/Broadband-Landline/Smart-WiFi-Plus-Bug-No-internet-via-extender-after-power-failure/m-p/1346724#M87869 F8talfury 2024-01-12T16:22:59Z