https://community.ee.co.uk/t5/Broadband-Landline/INTERNET-CONNECTION-FAILING/m-p/1344393#M87482 <P>I have just renewed my contract with EE, but I already regret it, because their connection is terrible in my NW10 region, it keeps crashing and doesn't connect, I'm having to use my cell phone as a backup to connect to my internet. THIS IS A SHAME!!!!!</P> Fri, 05 Jan 2024 10:02:04 GMT Roberlei 2024-01-05T10:02:04Z https://community.ee.co.uk/t5/Broadband-Landline/INTERNET-CONNECTION-FAILING/m-p/1344393#M87482 <P>I have just renewed my contract with EE, but I already regret it, because their connection is terrible in my NW10 region, it keeps crashing and doesn't connect, I'm having to use my cell phone as a backup to connect to my internet. THIS IS A SHAME!!!!!</P> Fri, 05 Jan 2024 10:02:04 GMT https://community.ee.co.uk/t5/Broadband-Landline/INTERNET-CONNECTION-FAILING/m-p/1344393#M87482 Roberlei 2024-01-05T10:02:04Z https://community.ee.co.uk/t5/Broadband-Landline/INTERNET-CONNECTION-FAILING/m-p/1344454#M87485 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2409373">@Roberlei</a>&nbsp; &nbsp;presumably you were happy with the service until very recently, so it is more likley the recent bad weather has impacted your service, than renewing it.</P> <P>Have a look and work through the Help pages, or even give the Broadband Support team and I am sure they will get your issues sorted.</P> <P><A href="https://ee.co.uk/help/broadband" target="_blank" rel="noopener">https://ee.co.uk/help/broadband</A>&nbsp;</P> <P>&nbsp;</P> Fri, 05 Jan 2024 13:13:55 GMT https://community.ee.co.uk/t5/Broadband-Landline/INTERNET-CONNECTION-FAILING/m-p/1344454#M87485 Mustrum 2024-01-05T13:13:55Z