topic Re: Why doesn't ipv6 work with my Xbox but does on other devices in Broadband & Landline

Why doesn't ipv6 work with my Xbox but does on other devices

Hannahlou33 — Fri, 29 Dec 2023 10:31:14 GMT

Re: Why doesn't ipv6 work with my Xbox but does on other devices

Hannahlou33 — Fri, 29 Dec 2023 13:49:26 GMT

I've had same problem ive opened the port and got a open NAT but still no ipv6 even though it says my Xbox is connected to ipv6 in the hub settings

Re: Why doesn't ipv6 work with my Xbox but does on other devices

Hannahlou33 — Fri, 29 Dec 2023 14:13:53 GMT

How did you sort this

Re: Why doesn't ipv6 work with my Xbox but does on other devices

XRaySpeX — Fri, 29 Dec 2023 23:20:15 GMT

@Hannahlou33 : Is this about fixed Home BB or mobile BB? The other posts you made were to a thread about a mobile router. This forum is for fixed Home BB.

Which EE BB product do you have? Which router?

Re: Why doesn't ipv6 work with my Xbox but does on other devices

Hannahlou33 — Mon, 01 Jan 2024 19:34:03 GMT

Home BB

Re: Why doesn't ipv6 work with my Xbox but does on other devices

Hannahlou33 — Mon, 01 Jan 2024 19:37:06 GMT

i looked at ipv6 checker on-line and don't get it on any device

Re: Why doesn't ipv6 work with my Xbox but does on other devices

XRaySpeX — Mon, 01 Jan 2024 20:48:40 GMT

How long have you had your current EE BB? Which plan? Which router?

Re: Why doesn't ipv6 work with my Xbox but does on other devices

Hannahlou33 — Mon, 01 Jan 2024 23:16:10 GMT

Got it installed last week it the 1.6 gig with smart hub plus

Re: Why doesn't ipv6 work with my Xbox but does on other devices

Hannahlou33 — Tue, 02 Jan 2024 16:09:38 GMT

Show don't you get ipv6 when it says you do

Re: Why doesn't ipv6 work with my Xbox but does on other devices

bobpullen — Wed, 03 Jan 2024 10:14:10 GMT

@Hannahlou33 - What model Xbox are you using and how is it connected to the hub? Directly, or are there any other network devices in its path e.g. switches, Wi-Fi extenders or Powerline adapters?

I think you've already answered this, but I'll ask nonetheless: do you have a modern smartphone or laptop that you can try browsing to this IPv6 test site from? If so, what is it telling you?

If you log into the Hub Manager at http://192.168.1.254 what information can be seen under Advanced Settings > IPv6?

Edit: one last thought - when was the hub last rebooted/powercycled?

Re: Why doesn't ipv6 work with my Xbox but does on other devices

Hannahlou33 — Wed, 03 Jan 2024 11:45:06 GMT

I have my Xbox series X hard wired and Xbox series s wireless smart wife plus up stairs,I've tested ipv6 on Sony Xperia 1 and new iPhone and already done a system reboot, this is wot it shows in the hub

Re: Why doesn't ipv6 work with my Xbox but does on other devices

Hannahlou33 — Wed, 03 Jan 2024 11:55:12 GMT

This is the ipv6 test site

Re: Why doesn't ipv6 work with my Xbox but does on other devices

bobpullen — Wed, 03 Jan 2024 13:12:13 GMT

Assume you have the same issue with both Xboxes?

I can't see the second image as I suspect it might contain identifiable information so hasn't yet been approved. Looking at the first image though, it suggests to me that the hub itself isn't getting a public IPv6 address assignment; all the IPv6 addresses are local. I wouldn't expect this to get good results on the IPv6 test site?

I have just checked an Xbox Series S that I have wired to my SH+ via a couple of unmanaged switches and it looks to have full IPv6 connectivity. Moderate NAT (I have UPnP disabled and no port forwarding), but it's getting an IPv6 address 🤔

Re: Why doesn't ipv6 work with my Xbox but does on other devices

XRaySpeX — Wed, 03 Jan 2024 13:18:59 GMT

@bobpullen : The OP's 2nd image showed her public IPv4 IP & stated that no IPv6 IP was found. She should re-post it obscuring her public IPv4 IP.

Re: Why doesn't ipv6 work with my Xbox but does on other devices

bobpullen — Wed, 03 Jan 2024 13:20:28 GMT

@XRaySpeX wrote:
The OP's 2nd image showed her public IPv4 IP & stated that no IPv6 IP was found...

Thanks, that's all the info needed really so no need to re-post 👍

Re: Why doesn't ipv6 work with my Xbox but does on other devices

Hannahlou33 — Wed, 03 Jan 2024 14:06:00 GMT

So wot is causing this upnp

Re: Why doesn't ipv6 work with my Xbox but does on other devices

bobpullen — Wed, 03 Jan 2024 15:46:17 GMT

No, I very much doubt UPnP has anything to do with it. Your hub isn't picking up an IPv6 allocation from EE for some reason; something that should happen irresepctive of UPnP. You could always try temporarily disabling UPnP via the Hub Manager, however I'd be very surprised if that were to make any difference.

A better suggestion would be a full factory reset of the hub as it sounds like you've tweaked a few of the default settings. It would be helpful to know if you experience the same 'out of the box'.

Struggling to think what could be different to my setup unless it's something to do with the actual provision of your broadband connection.

Out of interest, what problems is the lack of end to end IPv6 causing you?

Re: Why doesn't ipv6 work with my Xbox but does on other devices

Hannahlou33 — Wed, 03 Jan 2024 15:58:03 GMT

Turning starless off then rebooted router seem to solved the problem thank you for helping much appreciated 👍

Re: Why doesn't ipv6 work with my Xbox but does on other devices

bobpullen — Wed, 03 Jan 2024 16:05:15 GMT

@Hannahlou33 wrote:
Turning starless off then rebooted router seem to solved the problem...

Are you saying you changed the setting below to 'Off' and it resolved the issue? If so, that's unexpected! (but glad it seems to have sorted things for you): -

Re: Why doesn't ipv6 work with my Xbox but does on other devices

Hannahlou33 — Wed, 03 Jan 2024 22:43:21 GMT

Yes I just tried it boot had to reboot the router cause I lost the WiFi connection it was probably the reboot that sorted things but the reboot before never changed things so who knows,thanks once again 👍