topic Re: Router blue flashing in Broadband & Landline

Router blue flashing

silvio7389 — Wed, 27 Dec 2023 22:36:43 GMT

Hi all. Does anyone know if EE have any problems in Grays, Essex? I came back from holidays today and I saw that from 25th of December 12pm there is no internet connection. Have anyone else from this area experienced any problems?
Thanks in advance,

Silvio

Re: Router blue flashing

XRaySpeX — Wed, 27 Dec 2023 22:39:57 GMT

If it is a neighbourhood issue, you could consult BT Service Status to see if any faults are being attended to in your local area.

Re: Router blue flashing

silvio7389 — Wed, 27 Dec 2023 23:40:32 GMT

Thanks for you reply @XRaySpeX but i don’t have a landline number. What should i use to check if there are any faults in the area?

Re: Router blue flashing

XRaySpeX — Thu, 28 Dec 2023 00:07:38 GMT

Sorry, you need a landline no. for that check. Rather short-sighted of BT.

Re: Router blue flashing

Northerner — Thu, 28 Dec 2023 00:34:04 GMT

Hi @silvio7389

Tried restarting your router.

Thanks

Re: Router blue flashing

Mustrum — Thu, 28 Dec 2023 09:22:51 GMT

@silvio7389 Why worry if anyone else has a fault, just follow the guidance in the Help pages and/or let us know your symptoms or ring customer support.