topic Re: Switching from sky to EE broadband in Broadband & Landline

Switching from sky to EE broadband

Lynsay49 — Wed, 27 Dec 2023 14:03:44 GMT

Hi, ive switched to EE broadband that went live today and my sky broadband no longer works as expected. However, after plugging in the EE router im just getting a flashing orange light and can not connect to the internet. EE are sending an engineer tomorrow but anyone with a teenager knows thats a lifetime away. Has anyone experienced this and know of any fixes?

Re: Switching from sky to EE broadband

XRaySpeX — Wed, 27 Dec 2023 14:14:29 GMT

Many have & usually the absence of BB can only be fixed by OR.

If it is a neighbourhood issue, you could consult BT Service Status to see if any faults are being attended to in your local area.

Re: Switching from sky to EE broadband

Mustrum — Wed, 27 Dec 2023 19:00:48 GMT

@Lynsay49 Is your broadband working yet?

On switchover it can take up to midnight for the process to complete.