https://community.ee.co.uk/t5/Broadband-Landline/Broadband-cancellation-without-my-request/m-p/1340521#M87029 <P>I have received an email from EE today saying I have requested to cancel my contract with them which I haven’t.&nbsp;<BR /><BR /></P><P>I’ve logged on to my account and under the broadband it says pending cease.&nbsp;<BR /><BR /></P><P>how is this possible?&nbsp;</P> Fri, 22 Dec 2023 20:21:24 GMT markbell19 2023-12-22T20:21:24Z https://community.ee.co.uk/t5/Broadband-Landline/Broadband-cancellation-without-my-request/m-p/1340521#M87029 <P>I have received an email from EE today saying I have requested to cancel my contract with them which I haven’t.&nbsp;<BR /><BR /></P><P>I’ve logged on to my account and under the broadband it says pending cease.&nbsp;<BR /><BR /></P><P>how is this possible?&nbsp;</P> Fri, 22 Dec 2023 20:21:24 GMT https://community.ee.co.uk/t5/Broadband-Landline/Broadband-cancellation-without-my-request/m-p/1340521#M87029 markbell19 2023-12-22T20:21:24Z https://community.ee.co.uk/t5/Broadband-Landline/Broadband-cancellation-without-my-request/m-p/1340522#M87030 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/384096">@markbell19</a>&nbsp; You need to call customer service about this. &nbsp; They are still open till 9pm. &nbsp;</P> Fri, 22 Dec 2023 20:22:40 GMT https://community.ee.co.uk/t5/Broadband-Landline/Broadband-cancellation-without-my-request/m-p/1340522#M87030 Chris_B 2023-12-22T20:22:40Z https://community.ee.co.uk/t5/Broadband-Landline/Broadband-cancellation-without-my-request/m-p/1340523#M87031 <P>Tried calling CS, automated message says office hours are 08:00 - 20:00&nbsp;</P> Fri, 22 Dec 2023 20:31:13 GMT https://community.ee.co.uk/t5/Broadband-Landline/Broadband-cancellation-without-my-request/m-p/1340523#M87031 markbell19 2023-12-22T20:31:13Z