topic Re: Re: Connecting Home Broadband to My EE Account is Bugged in Broadband & Landline

Re: Connecting Home Broadband to My EE Account is Bugged

Dave-eb — Wed, 20 Dec 2023 18:28:24 GMT

I'm currently having the same issue with my account.

I purchased EE broadband back in 2013 and only now have a need to setup an account online. First problem I had was my broadband account number being to short to try and link the account but found my landline number gets me so far and now I'm met with the same problem as you.

Have you managed to find a fix for this?

Thanks

Re: Re: Connecting Home Broadband to My EE Account is Bugged

James_B — Thu, 21 Dec 2023 07:44:38 GMT

Hi @Dave-eb,

Welcome to the EE Community. 🙂

Which error message do you see when trying to register your broadband with the EE app?

James

Re: Re: Connecting Home Broadband to My EE Account is Bugged

XRaySpeX — Thu, 21 Dec 2023 12:55:53 GMT

@Dave-eb : Which EE BB product do you have? Which EE router?