topic Re: Re: Connecting Home Broadband to My EE Account is Bugged in Broadband & Landline

Re: Connecting Home Broadband to My EE Account is Bugged

Mark031 — Mon, 18 Dec 2023 19:37:38 GMT

I am having this exact same issue. Have called 150 a number of times and all they could say was it was an issue they are aware of and working to fix. But is is currently the 18th December and I can see this thread started in early October..... Are we likely to see a resolution soon?

Re: Re: Connecting Home Broadband to My EE Account is Bugged

Paddy-B — Mon, 18 Dec 2023 19:56:03 GMT

Hi @Mark031,

Thank you for posting. I'm sorry you're having problems linking your EE Account to your My EE. If you send me your details, I'll be able to get the team to investigate.

I have sent you a private message with instructions on how to contact the team.

Thanks,

Paddy