topic Re: Sticky FYI: EE's New Smart WiFi Router UI Admin Interface erroring in Broadband & Landline

Sticky FYI: EE's New Smart WiFi Router UI Admin Interface erroring

XRaySpeX — Fri, 08 Dec 2023 14:27:36 GMT

An Unexpected Error has occurred.

Your request failed. Please contact your system administrator and provide the date and time you received the error and this Exception ID: 7B3CFC55.
Click your browser's Back button to continue.

Mustrum — Fri, 08 Dec 2023 14:41:15 GMT

@XRaySpeX I can't even see the original post, but get the same error from the link in your post.

Guess the forum fairy's have hidden it or something!

XRaySpeX — Fri, 08 Dec 2023 14:57:50 GMT

The Community site is playing up for me today. I can use 3 browsers.

My usual Chrome: Can't even login - fails with "Bad Request - Header Field Too Long". This sticky doesn't even appear in BB forum.
FF & Edge: Can login & this sticky does appear in BB forum but errors as I say.

Northerner — Fri, 08 Dec 2023 18:34:16 GMT

I get this with threads occasionally.

XRaySpeX — Fri, 08 Dec 2023 20:08:25 GMT

But never all day!

XRaySpeX — Thu, 14 Dec 2023 23:15:10 GMT

Anybody got any ideas? Anybody looking at it?

Neil-O — Fri, 15 Dec 2023 13:22:00 GMT

Hi, @XRaySpeX I can see that thread was quite old, I wonder if it was archived? I'll ask and let you know.

Thanks

Neil

XRaySpeX — Fri, 15 Dec 2023 14:22:38 GMT

@Neil-O : It does not appear under Archive. It is still under BB & Landline.

Neil-O — Fri, 15 Dec 2023 15:28:51 GMT

@XRaySpeX no problem, we've asked Khoros to look into it.

Neil

Neil-O — Wed, 20 Dec 2023 16:16:57 GMT

Hi @XRaySpeX Khoros investigated the error you reported and it will be fixed on the 2nd of January.

Thanks

Neil

XRaySpeX — Wed, 20 Dec 2023 18:12:48 GMT

Thanks, @Neil-O , & to Khoros. What was it?

Neil-O — Wed, 20 Dec 2023 19:09:13 GMT

@XRaySpeX Khoros didn't mention the cause, just when they'd be able to fix it.

Neil