topic Re: Issues connecting to VPN in Broadband & Landline

Issues connecting to VPN

Solnce134 — Wed, 17 Aug 2022 10:51:45 GMT

Hi, I am working from home and I was able to connect to work network via VPN for years until this morning. It suddenly stopped connecting. Another collegue who is also on EE cannot connect, but everyone else can.

Re: Issues connecting to VPN

Solnce134 — Wed, 17 Aug 2022 11:33:56 GMT

Connection is working again now, no worries

Re: Issues connecting to VPN

Leanne_T — Wed, 17 Aug 2022 12:53:21 GMT

Thanks for letting us know this is working again for you @Solnce134

Leanne 🙂

Re: Issues connecting to VPN

Lucy170 — Thu, 20 Oct 2022 19:22:09 GMT

Hi, did you do anything to make it work again? As I'm having the same problem and I can't currently work from home.

Thank you

Lucy

Re: Issues connecting to VPN

Mustrum — Thu, 20 Oct 2022 21:09:39 GMT

@Lucy170 it looks like the OP got back online quite quickly, but does not show what the issue was.

What issues are you having? Is it via your home broadband?

Are you able to connect to the internet and any other sites?

Have you tried the classic, switch it all off for a while and try again?

Re: Issues connecting to VPN

Rollerboots — Wed, 13 Dec 2023 15:21:47 GMT

Hi Mustrum,

Did you ever get a resolution to this? If so, please help as I have the same issue and it's infuriating!

Re: Issues connecting to VPN

Mustrum — Wed, 13 Dec 2023 15:49:06 GMT

@Rollerboots I never had a problem, I was just asking some simple questions to try and help, but the same questions apply to you.

Without knowing what you have done or what you are trying to connect to it is a bit hard to help.