topic Gateshead, UK, internet problem in Broadband & Landline

Gateshead, UK, internet problem

siti1986 — Sun, 10 Dec 2023 19:21:15 GMT

I have facing an internet problem since 3rd December 2023. The internet can only be accessed in the kitchen and it is so unconvenienced to me. There are times where, it cannot be accessed at all - sometimes I will do work from home. I have no problem in bill payment, and hope the services can be better as soon as possible.

Siti

Re: Gateshead, UK, internet problem

XRaySpeX — Sun, 10 Dec 2023 20:28:32 GMT

@siti1986 : Which router have you? Is the kitchen where it is sited?

Re: Gateshead, UK, internet problem

Mustrum — Sun, 10 Dec 2023 22:15:22 GMT

@siti1986 have you spoken to customer services or reported a fault?

Have a look at the Help page.

https://ee.co.uk/contact-ee/technical-support/broadband-landline