topic Re: Broadband in Broadband & Landline https://community.ee.co.uk/t5/Broadband-Landline/Broadband/m-p/1334371#M86129 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4181328">@TedV</a>&nbsp; Details are listed below, or you could ask on here to see if we can help you.</P> <P><A href="https://ee.co.uk/contact-ee/technical-support/broadband-landline" target="_blank" rel="noopener">https://ee.co.uk/contact-ee/technical-support/broadband-landline</A>&nbsp;</P> <DIV class="SubTitle_headingAlignment__I2ETs"> <H1 class="lc-Heading lc-HeadingEE lc-HeadingEE--sizeL lc-HeadingEE--fontDefault lc-HeadingEE--weightNormal lc-HeadingEE--textAlignCentre">Contact us about your broadband and landline</H1> </DIV> <DIV class="ContactOptionsTemplate_contactOption__xSnrx"> <DIV class="lc-Grid lc-Grid--gutterXL lc-Grid--gutterBreakpointLM"> <DIV class="lc-Grid-col lc-Grid-col--24-24 lc-Grid-col--l-24-24 lc-Grid-col--xl-24-24"> <DIV class="roundBox_roundBox__kkb8H"> <DIV class="lc-Box lc-BoxEE lc-BoxEE--borderColorGrey01 lc-BoxEE--borderRadiusAllS lc-BoxEE--borderWidthS"> <DIV class="lc-Surface lc-SurfaceEE lc-SurfaceEE--whiteBackground"> <DIV class="lc-Container lc-Container--horizontalPaddingL lc-Container--verticalPaddingM"> <DIV class="ContactBox_titleElement__axwFb"> <H2 class="lc-Heading lc-HeadingEE lc-HeadingEE--sizeM lc-HeadingEE--fontDefault lc-HeadingEE--bold lc-HeadingEE--weightNormal lc-HeadingEE--onWhiteSurface">Text EE for a call back</H2> </DIV> <DIV> <P>If you need help with your broadband, text<SPAN>&nbsp;</SPAN><STRONG>HELP</STRONG>&nbsp;to<SPAN>&nbsp;</SPAN><STRONG>66033</STRONG></P> <P>If you need help with your landline, text<SPAN>&nbsp;</SPAN><STRONG>PHONE</STRONG>&nbsp;to<SPAN>&nbsp;</SPAN><STRONG>66033</STRONG></P> </DIV> <P class="lc-Text lc-TextEE lc-TextEE--styleSubdued">Charges may apply at your standard rate.</P> <DIV> <OL> <LI>We’ll run tests on your connection to find out what’s going on.</LI> <LI>If you need an engineer, we’ll text you in 15 minutes to book a slot.</LI> <LI>If you don’t need an engineer, we’ll call you within 30 minutes to help solve your issue.</LI> </OL> </DIV> <DIV class="HorizontalDivider_divider__LwFQ6">&nbsp;</DIV> <DIV> <P><STRONG>Opening hours:</STRONG><BR />Monday to Friday,&nbsp;8am to 9pm<BR />Saturday and Sunday,&nbsp;8am to 8pm</P> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> <DIV class="lc-Grid-col lc-Grid-col--24-24 lc-Grid-col--l-12-24 lc-Grid-col--xl-12-24"> <DIV class="roundBox_roundBox__kkb8H"> <DIV class="lc-Box lc-BoxEE lc-BoxEE--borderColorGrey01 lc-BoxEE--borderRadiusAllS lc-BoxEE--borderWidthS"> <DIV class="lc-Surface lc-SurfaceEE lc-SurfaceEE--whiteBackground"> <DIV class="lc-Container lc-Container--horizontalPaddingL lc-Container--verticalPaddingM"> <DIV class="ContactBox_titleElement__axwFb"> <H2 class="lc-Heading lc-HeadingEE lc-HeadingEE--sizeM lc-HeadingEE--fontDefault lc-HeadingEE--bold lc-HeadingEE--weightNormal lc-HeadingEE--onWhiteSurface">Call us</H2> </DIV> <DIV> <P>We’re open every day:<BR />Monday to Friday,&nbsp;8am to 9pm<BR />Saturday and Sunday,&nbsp;8am to 8pm</P> </DIV> <DIV class="HorizontalDivider_divider__LwFQ6">&nbsp;</DIV> <DIV class="lc-VerticalSpace lc-VerticalSpaceEE lc-VerticalSpaceEE--sizeXS">&nbsp;</DIV> <P class="lc-Text lc-TextEE"><STRONG>Call from your EE mobile</STRONG></P> <DIV data-testid="150Number"> <P class="lc-Text lc-TextEE">150</P> </DIV> <DIV class="CallUsInHours_seeAllCosts__Ogf2W"> <P class="lc-Text lc-TextEE"><SPAN data-testid="seeAllCost">See call costs</SPAN></P> </DIV> <DIV class="CallFromLandline_callingFromLandline__5F3X5"> <DIV class="lc-VerticalSpace lc-VerticalSpaceEE lc-VerticalSpaceEE--sizeS">&nbsp;</DIV> <P class="lc-Text lc-TextEE"><STRONG>Call from a landline or another provider</STRONG></P> <P class="lc-Text lc-TextEE">0330 123 1105</P> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> Tue, 05 Dec 2023 15:09:53 GMT Mustrum 2023-12-05T15:09:53Z Broadband https://community.ee.co.uk/t5/Broadband-Landline/Broadband/m-p/1334362#M86125 <P>How do I get to talk to someone about my broken EE Broadband, I am tired of going round in circles with the diagnostic bot !</P><P>&nbsp;</P> Tue, 05 Dec 2023 14:40:48 GMT https://community.ee.co.uk/t5/Broadband-Landline/Broadband/m-p/1334362#M86125 TedV 2023-12-05T14:40:48Z Re: Broadband https://community.ee.co.uk/t5/Broadband-Landline/Broadband/m-p/1334371#M86129 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4181328">@TedV</a>&nbsp; Details are listed below, or you could ask on here to see if we can help you.</P> <P><A href="https://ee.co.uk/contact-ee/technical-support/broadband-landline" target="_blank" rel="noopener">https://ee.co.uk/contact-ee/technical-support/broadband-landline</A>&nbsp;</P> <DIV class="SubTitle_headingAlignment__I2ETs"> <H1 class="lc-Heading lc-HeadingEE lc-HeadingEE--sizeL lc-HeadingEE--fontDefault lc-HeadingEE--weightNormal lc-HeadingEE--textAlignCentre">Contact us about your broadband and landline</H1> </DIV> <DIV class="ContactOptionsTemplate_contactOption__xSnrx"> <DIV class="lc-Grid lc-Grid--gutterXL lc-Grid--gutterBreakpointLM"> <DIV class="lc-Grid-col lc-Grid-col--24-24 lc-Grid-col--l-24-24 lc-Grid-col--xl-24-24"> <DIV class="roundBox_roundBox__kkb8H"> <DIV class="lc-Box lc-BoxEE lc-BoxEE--borderColorGrey01 lc-BoxEE--borderRadiusAllS lc-BoxEE--borderWidthS"> <DIV class="lc-Surface lc-SurfaceEE lc-SurfaceEE--whiteBackground"> <DIV class="lc-Container lc-Container--horizontalPaddingL lc-Container--verticalPaddingM"> <DIV class="ContactBox_titleElement__axwFb"> <H2 class="lc-Heading lc-HeadingEE lc-HeadingEE--sizeM lc-HeadingEE--fontDefault lc-HeadingEE--bold lc-HeadingEE--weightNormal lc-HeadingEE--onWhiteSurface">Text EE for a call back</H2> </DIV> <DIV> <P>If you need help with your broadband, text<SPAN>&nbsp;</SPAN><STRONG>HELP</STRONG>&nbsp;to<SPAN>&nbsp;</SPAN><STRONG>66033</STRONG></P> <P>If you need help with your landline, text<SPAN>&nbsp;</SPAN><STRONG>PHONE</STRONG>&nbsp;to<SPAN>&nbsp;</SPAN><STRONG>66033</STRONG></P> </DIV> <P class="lc-Text lc-TextEE lc-TextEE--styleSubdued">Charges may apply at your standard rate.</P> <DIV> <OL> <LI>We’ll run tests on your connection to find out what’s going on.</LI> <LI>If you need an engineer, we’ll text you in 15 minutes to book a slot.</LI> <LI>If you don’t need an engineer, we’ll call you within 30 minutes to help solve your issue.</LI> </OL> </DIV> <DIV class="HorizontalDivider_divider__LwFQ6">&nbsp;</DIV> <DIV> <P><STRONG>Opening hours:</STRONG><BR />Monday to Friday,&nbsp;8am to 9pm<BR />Saturday and Sunday,&nbsp;8am to 8pm</P> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> <DIV class="lc-Grid-col lc-Grid-col--24-24 lc-Grid-col--l-12-24 lc-Grid-col--xl-12-24"> <DIV class="roundBox_roundBox__kkb8H"> <DIV class="lc-Box lc-BoxEE lc-BoxEE--borderColorGrey01 lc-BoxEE--borderRadiusAllS lc-BoxEE--borderWidthS"> <DIV class="lc-Surface lc-SurfaceEE lc-SurfaceEE--whiteBackground"> <DIV class="lc-Container lc-Container--horizontalPaddingL lc-Container--verticalPaddingM"> <DIV class="ContactBox_titleElement__axwFb"> <H2 class="lc-Heading lc-HeadingEE lc-HeadingEE--sizeM lc-HeadingEE--fontDefault lc-HeadingEE--bold lc-HeadingEE--weightNormal lc-HeadingEE--onWhiteSurface">Call us</H2> </DIV> <DIV> <P>We’re open every day:<BR />Monday to Friday,&nbsp;8am to 9pm<BR />Saturday and Sunday,&nbsp;8am to 8pm</P> </DIV> <DIV class="HorizontalDivider_divider__LwFQ6">&nbsp;</DIV> <DIV class="lc-VerticalSpace lc-VerticalSpaceEE lc-VerticalSpaceEE--sizeXS">&nbsp;</DIV> <P class="lc-Text lc-TextEE"><STRONG>Call from your EE mobile</STRONG></P> <DIV data-testid="150Number"> <P class="lc-Text lc-TextEE">150</P> </DIV> <DIV class="CallUsInHours_seeAllCosts__Ogf2W"> <P class="lc-Text lc-TextEE"><SPAN data-testid="seeAllCost">See call costs</SPAN></P> </DIV> <DIV class="CallFromLandline_callingFromLandline__5F3X5"> <DIV class="lc-VerticalSpace lc-VerticalSpaceEE lc-VerticalSpaceEE--sizeS">&nbsp;</DIV> <P class="lc-Text lc-TextEE"><STRONG>Call from a landline or another provider</STRONG></P> <P class="lc-Text lc-TextEE">0330 123 1105</P> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> Tue, 05 Dec 2023 15:09:53 GMT https://community.ee.co.uk/t5/Broadband-Landline/Broadband/m-p/1334371#M86129 Mustrum 2023-12-05T15:09:53Z