topic Re: Remove Smart WiFi Disc stand in Broadband & Landline

Remove Smart WiFi Disc stand

Almamay5 — Fri, 01 Dec 2023 16:29:08 GMT

Hi,

I want to mount my smart wifi disc but to do so I need to remove the stand. Any suggestions?

Cheers.

Re: Remove Smart WiFi Disc stand

XRaySpeX — Fri, 01 Dec 2023 16:44:48 GMT

There are 2 push tabs underneath to loosen it. Didn't it come separate?

Re: Remove Smart WiFi Disc stand

Almamay5 — Fri, 01 Dec 2023 16:56:24 GMT

Thank you for you answer but I think it is for a different product.

There are no push tabs underneath. Only a rubber pad for where the disc sits on the desk. And no, the stand did not come separate, it was attached when opened. There is a hole at the back to wall mount and to do that I need to remove the stand.

Re: Remove Smart WiFi Disc stand

Leanne_T — Sat, 02 Dec 2023 07:28:39 GMT

Hi @Almamay5

Thanks for coming here.

Which WiFi Smart Disc do you have?

Leanne 🙂

Re: Remove Smart WiFi Disc stand

Almamay5 — Sat, 02 Dec 2023 12:01:12 GMT

If it is OK, I will post photos as I'm dyslexic and not sure where to find the type of disc that I have.

Re: Remove Smart WiFi Disc stand

XRaySpeX — Sat, 02 Dec 2023 12:57:23 GMT

Ah, OK! Mine is the rectangular Smart WiFi | Home WiFi Booster , not a disk.

Re: Remove Smart WiFi Disc stand

Leanne_T — Sat, 02 Dec 2023 13:08:17 GMT

Hi @Almamay5

If the stand is fixed to the disc as far as I am aware, this would not be removable.

Leanne.

Re: Remove Smart WiFi Disc stand

Almamay5 — Sat, 02 Dec 2023 13:42:14 GMT

Thank you for the information.

This is poorly designed. Why put legs that are not removable and a place for fixing on the wall? My problem is that for this disc to communicate with my garden office disc I must mount it on the wall and not place it on a counter.

Re: Remove Smart WiFi Disc stand

Leanne_T — Sat, 02 Dec 2023 13:45:27 GMT

I see @Almamay5

If you have a chat with our broadband guides they may be able to help you with this and see what can be done.

Leanne.

Re: Remove Smart WiFi Disc stand

J-B2 — Sat, 16 Mar 2024 18:01:24 GMT

Did you ever get a resolution to this? I have the same discs and also want to know how to remove the stand so I can use the wall mounting hole in the back. I agree it seems ill designed if the stand is fixed!

Re: Remove Smart WiFi Disc stand

Almamay5 — Sat, 16 Mar 2024 18:59:53 GMT

Yes and no. I asked my husband to saw the legs off and while he was doing that they came off from the back of the unit. Fortunately the unit still works and it is now mounted on the wall.

Re: Remove Smart WiFi Disc stand

Charliecritt — Tue, 20 Aug 2024 12:33:37 GMT

Did anyone manage to figure this out ?

Re: Remove Smart WiFi Disc stand

Ewan15 — Tue, 20 Aug 2024 12:46:38 GMT

Hi Charliecritt

Look at the picture posted earlier of the back of the disc.

Whilst you can remove the feet by sliding the plastic piece that holds them in place, you will find that the power supply prevents it from sitting flush with the wall.

The design team clearly did not consider this when contemplating wall mounting them

Re: Remove Smart WiFi Disc stand

Charliecritt — Tue, 20 Aug 2024 12:49:29 GMT

So I’ve just figured this out if you are able to get a flat head screwdriver and prize open the front of the disk there is a screw inside holding the stand on

Re: Remove Smart WiFi Disc stand

Ewan15 — Tue, 20 Aug 2024 12:57:35 GMT

Hi Charliecritt

Before you do this notice the power cable sits proud of the back of the disk.

One solution would be to make a further hole in the wall to accommodate it 😠

Re: Remove Smart WiFi Disc stand

Charliecritt — Tue, 20 Aug 2024 13:43:42 GMT

Yes you are right a recess is needed for the cables

Re: Remove Smart WiFi Disc stand

Olicav — Fri, 15 Nov 2024 17:54:03 GMT

I know it’s an old thread, but this has been frustrating me for sometime. Finally decided to have a go. Had to carefully price the router open, and unscrew the screw stand. Would not know I removed it now.

As you can see, I left the screw in, for you to see where screw would be. The stand is screwed in behind the light.

hope this has helped!!