topic Re: TNT sports unwatchable buffering even though we have 150mb direct internet c9nne in Broadband & Landline

TNT sports unwatchable buffering even though we have 150mb direct internet c9nne

MY21 — Thu, 30 Nov 2023 20:12:07 GMT

I get tnt sports through my EE mobile plan. When I watch on the discovery + app via my sky box it buffers so much that I can't watch. Everything else works well and I have very fast Internet connection via sky also at 150mb. Please help.

Re: TNT sports unwatchable buffering even though we have 150mb direct internet c9nne

Christopher_G — Fri, 01 Dec 2023 08:12:06 GMT

Hi @MY21

Welcome to the community

Please take a look at the troubleshooting on this discovery+ loads slow, buffers, or pauses help page.

Chris

Re: TNT sports unwatchable buffering even though we have 150mb direct internet c9nne

MY21 — Fri, 01 Dec 2023 09:46:23 GMT

Thanks Chris.

Yes,I have followed all of that advice and it is still awful!

Re: TNT sports unwatchable buffering even though we have 150mb direct internet c9nne

James_B — Fri, 01 Dec 2023 11:03:58 GMT

Hi @MY21,

I'd recommend contacting discovery+ support at Submit a request – UK Help Centre - discovery+ (discoveryplus.com).

They'll be happy to help. 🙂

James

Re: TNT sports unwatchable buffering even though we have 150mb direct internet c9nne

MY21 — Fri, 01 Dec 2023 12:52:08 GMT

Will try, thanks

Re: TNT sports unwatchable buffering even though we have 150mb direct internet c9nne

PP1968 — Sun, 19 May 2024 12:41:23 GMT

I have the same problem. Even though I paid for the PPV event yesterday, it was so unwatchable I had to pay again to be able to watch on DAZN! It is impossible to watch TNT Sports on the Discovery + app

Re: TNT sports unwatchable buffering even though we have 150mb direct internet c9nne

Chris_B — Sun, 19 May 2024 13:37:49 GMT

@PP1968 and what’s it like via the phone app ? On what device is this buffering on ?

Re: TNT sports unwatchable buffering even though we have 150mb direct internet c9nne

PP1968 — Sun, 19 May 2024 13:51:58 GMT

Haven’t tried on the phone app recently, this is happening on a Samsung TV

Re: TNT sports unwatchable buffering even though we have 150mb direct internet c9nne

Chris_B — Sun, 19 May 2024 19:46:37 GMT

@PP1968 have you checked to see if there are any app updates for the app on the TV ? Have you checked to see if there is any updates for the actual TV itself?

Re: TNT sports unwatchable buffering even though we have 150mb direct internet c9nne

PP1968 — Sun, 19 May 2024 22:45:19 GMT

Thanks, yes, I’ve checked for updates but none available/needed.