topic Re: Router flashing blue in Broadband & Landline

Router flashing blue

Incognito55 — Fri, 24 Nov 2023 21:21:23 GMT

Just got home & noticed my router is flashing blue. Tried all the usual things. Help!!

Re: Router flashing blue

Mustrum — Fri, 24 Nov 2023 22:33:02 GMT

@Incognito55 what router do you have?

Is your internet working?

Do you have a phone line and is it working or what lights are on the ONT?

Re: Router flashing blue

XRaySpeX — Sat, 25 Nov 2023 02:03:45 GMT

Welcome to EE's Home Broadband Forum.

Have you just joined EE BB or were you already with EE BB?

What does it say after you log into the router:

For a BrightBox: in the Internet section on the initial Status page or
For a Smart Hub: on the Advanced Settings > Broadband > Internet page?

Obscure your names & any digits in the BB Username but post the 1st 2 parts of the (Broadband) IP address. This might tell us at which stage EE have got to.

Is this for ADSL BB or Fibre? Which router, BrightBox 1 or 2 or Smart Hub or Smart Router?

Does the landline phone work? Do you get a dial tone? Does it announce your correct no. when you dial 1470 17070?