https://community.ee.co.uk/t5/Broadband-Landline/Returning-hub/m-p/1328231#M85313 <P>I was sent a new ee internet hub after the last one had faults but now I'm not sure what to do with the original. I haven't been sent a returns bag and the phone customer service options have been no help.&nbsp;</P><P>I don't want to be charged for options I haven't been able to receive.&nbsp;</P> Fri, 17 Nov 2023 12:25:04 GMT Crejones107 2023-11-17T12:25:04Z https://community.ee.co.uk/t5/Broadband-Landline/Returning-hub/m-p/1328231#M85313 <P>I was sent a new ee internet hub after the last one had faults but now I'm not sure what to do with the original. I haven't been sent a returns bag and the phone customer service options have been no help.&nbsp;</P><P>I don't want to be charged for options I haven't been able to receive.&nbsp;</P> Fri, 17 Nov 2023 12:25:04 GMT https://community.ee.co.uk/t5/Broadband-Landline/Returning-hub/m-p/1328231#M85313 Crejones107 2023-11-17T12:25:04Z https://community.ee.co.uk/t5/Broadband-Landline/Returning-hub/m-p/1328283#M85314 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4157055">@Crejones107</a>&nbsp;: You may do as you like with it. It is yours to keep or otherwise dispose of.&nbsp;</P> <P><SPAN>You may return all your EE BB kit incl. the EE TV Box for recycling free of charge by visiting&nbsp;</SPAN><A href="http://www.eehomebroadband.com/returns" target="_blank" rel="noopener nofollow noreferrer" data-di-id="di-id-10027269-9fa1fb9a">www.eehomebroadband.com/returns</A><SPAN>&nbsp;where you can download and print a post-paid returns label.</SPAN></P> Fri, 17 Nov 2023 14:15:06 GMT https://community.ee.co.uk/t5/Broadband-Landline/Returning-hub/m-p/1328283#M85314 XRaySpeX 2023-11-17T14:15:06Z