topic Broadband in Broadband & Landline

Broadband

Lee2win — Thu, 16 Nov 2023 20:31:58 GMT

I finished my Contract but still being charged

Re: Broadband

Chris_B — Thu, 16 Nov 2023 21:08:25 GMT

@Lee2win if you don’t terminate or change providers or upgrade it'll continue as is, you don’t just get cut off at the minimum term date.
You have to decide what you want to do.

Re: Broadband

XRaySpeX — Thu, 16 Nov 2023 21:59:56 GMT

@Lee2win : These BB contracts don't just end, just the min. term expires. They are not fixed term contracts. After the min. term they just carry on at the non-discounted price on a rolling 14-days' notice basis until you explicitly migrate, cancel or upgrade.