https://community.ee.co.uk/t5/Broadband-Landline/EE-Bill/m-p/1325847#M85018 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4148336">@538855110</a></SPAN>,</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Sorry, we can't access your account via the community forum.</P> <P>Have you checked your final bill breakdown to see why the payment due is different to what you were expecting?</P> <P>For help with making a payment, please see <A href="https://ee.co.uk/help/billing-payments/payment-methods/how-can-i-pay-my-ee-bills" target="_blank">Paying your EE broadband bill | Billing Help | EE</A>.</P> <P>James</P> Sat, 11 Nov 2023 08:26:18 GMT James_B 2023-11-11T08:26:18Z https://community.ee.co.uk/t5/Broadband-Landline/EE-Bill/m-p/1325759#M85013 <P>I left EE and already handed back my rooter for my broadband from xxxxxxxxxxxxxxx</P> <P>I just need to make a the last payment of £56.00 but when I phoned to pay I was told that the amount is all of a sudden £66.00, which I am not prepared to pay.</P> <P>Please could you let me know how to make the one off payment and not to set up another direct debit, which I was asked when trying to pay.</P> <P>Please email me the account details for the payment to xxxxxxxxxxx@xxxxxxxx</P> <P>[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]</P> Fri, 10 Nov 2023 18:50:17 GMT https://community.ee.co.uk/t5/Broadband-Landline/EE-Bill/m-p/1325759#M85013 538855110 2023-11-10T18:50:17Z https://community.ee.co.uk/t5/Broadband-Landline/EE-Bill/m-p/1325847#M85018 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4148336">@538855110</a></SPAN>,</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Sorry, we can't access your account via the community forum.</P> <P>Have you checked your final bill breakdown to see why the payment due is different to what you were expecting?</P> <P>For help with making a payment, please see <A href="https://ee.co.uk/help/billing-payments/payment-methods/how-can-i-pay-my-ee-bills" target="_blank">Paying your EE broadband bill | Billing Help | EE</A>.</P> <P>James</P> Sat, 11 Nov 2023 08:26:18 GMT https://community.ee.co.uk/t5/Broadband-Landline/EE-Bill/m-p/1325847#M85018 James_B 2023-11-11T08:26:18Z