topic Constant loss of wifi signal daily in Broadband & Landline

Constant loss of wifi signal daily

Squireslee — Fri, 03 Nov 2023 23:30:10 GMT

Hello has anyone been having issues with the broadband because i pay for super fast fibre and constantly the WiFi signal keeps going down sometimes for 5 minutes sometimes for over a hour especially when it's raining heavily outside what do I do i don't know if it counts as a fault because I've rang EE about it previous and they said it happens just reset broadband router but it's happening lot especially today lost broadband signal about 7 times today i pay for broadband but it keeps dropping signal any advice would be greatly received

Re: Constant loss of wifi signal daily

Leanne_T — Sat, 04 Nov 2023 09:04:45 GMT

Hi @Squireslee

Thanks for coming here.

Have you tried the troubleshooting on our Fix EE broadband connection problems | Help | EE page?

Speak soon.

Leanne 🙂

Re: Constant loss of wifi signal daily

Chris_B — Sat, 04 Nov 2023 11:23:08 GMT

@Squireslee I knew someone who had a similar issue when it rained and it was actually water getting in to line that caused the issue. You might find you have a similar problem and it’s not your router but the line/cabinet at fault,