https://community.ee.co.uk/t5/Broadband-Landline/Problem-with-the-router/m-p/1320411#M84547 <P>I've been without internet for a week and no one from EE can solve it. My router has a blue water light flashing and my internet doesn't work. Can someone help me?</P> Sat, 28 Oct 2023 13:08:08 GMT GustavoOliveira 2023-10-28T13:08:08Z https://community.ee.co.uk/t5/Broadband-Landline/Problem-with-the-router/m-p/1320411#M84547 <P>I've been without internet for a week and no one from EE can solve it. My router has a blue water light flashing and my internet doesn't work. Can someone help me?</P> Sat, 28 Oct 2023 13:08:08 GMT https://community.ee.co.uk/t5/Broadband-Landline/Problem-with-the-router/m-p/1320411#M84547 GustavoOliveira 2023-10-28T13:08:08Z https://community.ee.co.uk/t5/Broadband-Landline/Problem-with-the-router/m-p/1320484#M84560 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4121089">@GustavoOliveira</a>&nbsp; &nbsp;what have the Broadband Care Team said the problem is?</P> <P>What service do you have - is it via your phone line or fibre?</P> <P>Is the phone line working, or if you are on fibre what lights are on the ONT?</P> <P>Have you just moved to EE or has the service ever worked?</P> Sat, 28 Oct 2023 17:34:41 GMT https://community.ee.co.uk/t5/Broadband-Landline/Problem-with-the-router/m-p/1320484#M84560 Mustrum 2023-10-28T17:34:41Z https://community.ee.co.uk/t5/Broadband-Landline/Problem-with-the-router/m-p/1320486#M84561 <P><SPAN>If it is a neighbourhood issue, you could consult&nbsp;</SPAN><A href="https://my.bt.com/consumerFaultTracking/public/faults/tracking.do?pageId=31" target="_blank" rel="noopener nofollow noreferrer" data-di-id="di-id-1d24ddd1-2746ac2f">BT Service Status</A><SPAN>&nbsp;to see if any faults are being attended to in your local area.</SPAN></P> Sat, 28 Oct 2023 17:44:37 GMT https://community.ee.co.uk/t5/Broadband-Landline/Problem-with-the-router/m-p/1320486#M84561 XRaySpeX 2023-10-28T17:44:37Z