topic Re: i’ve moved home in Broadband & Landline

i’ve moved home

Kazzypug — Mon, 23 Oct 2023 14:26:17 GMT

i’ve moved home since the 9th of october and i don’t want to be with your company anymore. my last address was ************** and i’m still getting billed for a service i’m not using.

[mod edit: personal details removed from the forum]

Re: i’ve moved home

Gareth43 — Mon, 23 Oct 2023 14:21:40 GMT

Hey there you would need to ring up CS on no one on here as access to you’re account to help with this this thanks

Re: i’ve moved home

Chris_B — Mon, 23 Oct 2023 14:25:02 GMT

@Kazzypug you’re still being billed because you’re in probably still contract the contract is against you not your property.

You should have a read of THIS

Re: i’ve moved home

XRaySpeX — Mon, 23 Oct 2023 14:31:42 GMT

Altho' you have moved you are still in contract for EE BB at your old place. You need to cancel it. You need to phone EE on the Freephone no. (Opt 3) in my sig. and give 14 days notice.