topic Re: Phone line installation in Broadband & Landline

Phone line installation

WBAbaggiesfan — Thu, 19 Oct 2023 21:15:50 GMT

I am considering moving from Virgin Fibre Broadband to EE Fibre Broadband when current contract finishes.

However, we have no BT phone line inside our property, it’s connected from a telegraph pole in the street to our gable end but goes no further.

Will EE arrange further connection i.e cabling into our loft space and down to a connection socket in our living room?

Re: Phone line installation

Chris_B — Thu, 19 Oct 2023 21:18:53 GMT

@WBAbaggiesfan Yes they will. You’ll probably find that the cable from the pole has to be replaced also, I had this done when I switched to EE BB.

Re: Phone line installation

XRaySpeX — Fri, 20 Oct 2023 00:45:44 GMT

No new landlines are being sold now. You could order EE Fibre BB without Landline.

Re: Phone line installation

Mustrum — Fri, 20 Oct 2023 08:44:16 GMT

@WBAbaggiesfan you need to be very careful and make sure you do your research and make sure any move to another supplier can provide the services and speeds you need. As mentioned the old phone network is no longer available to new customers, but a new digital service may be available in some areas, but no all. Also speeds available over copper lines may not be sufficient for your needs.

To see what EE is able to offer scroll down the following page and enter your address. https://ee.co.uk/broadband

Bear in mind other suppliers that do not use the Openreach network may also be available - has anyone been digging up the pavements near you?