topic Re: WhatsApp not connecting in Broadband & Landline

WhatsApp not connecting

Billy-Jo1 — Tue, 17 Oct 2023 20:13:31 GMT

Hello,

For the last few days WhatsApp not been connecting on iPhone11 when I am at home with EE broadband- works fine on mobile data and when on other networks. Tried all trouble shooting, phone off on on, data off and on, I’ve updated so got latest iOS, deleted WhatsApp and reinstalled . Internet on as can do everything else .

Any ideas?

Re: WhatsApp not connecting

Chris_B — Tue, 17 Oct 2023 21:15:32 GMT

@Billy-Jo1 Have you tried restarting the router? Turn if off for 30+ seconds then restart it.

Re: WhatsApp not connecting

Billy-Jo1 — Tue, 17 Oct 2023 21:24:55 GMT

That’s sorted it . Thanks

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